Head of European Broker Relations, Spain

Job Summary

Beazley is currently seeking a Broker Relations Manager for the Spanish market. This role will manage Beazley’s key relationships with partner brokers across Spain. In addition to having primary ownership of Spain, this role will also provide Broker Relations support to other European countries. By collaborating with our Focus Group Leaders, Head of Office (HOO) in Spain and the European Management Committee, this individual will create and execute on business development and distribution plans.

Work with internal and external stakeholders toacquire and share detailed knowledge of Beazley’s proposition in Spain. Partner with Focus Group Leaders to generate a flow of quality business into the relevant underwriting teams. Continuously enhance Beazley’s reputation as an underwriting organisation delivering high levels of expertise and a quality service.

Key Responsibilities

Broker Relations:

• Acquire and maintain a full understanding of Beazley’s overall strategy, underwriting appetite and proposition
• Work with the Focus Groups to develop and execute a regional business development and distribution plan
• Map and segment brokers in Spain - identify brokers that present the strongest business development potential for Beazley
• Develop, own and track broker account plans for partner and growth brokers in Spain
• Build a pipeline of significant opportunities and work with underwriters to maximise Beazley’s opportunity to win
• Gain insights from broker productivity metrics; agree appropriate action plans with underwriters, then manage with brokers
• In conjunction with marketing create schedule of events for broker education and entertainment
• Develop meaningful relationships with the target brokers (c-suite and trading team level) becoming their ‘go to’ person at Beazley for relationship matters or if they need assistance
• Acquire and maintain a working knowledge of how our e-trading systems operate to demonstrate to brokers, and provide feedback for continuous improvement
• Support and serve as the “eyes and ears” of underwriting teams in the marketplace and provide market intelligence on pricing, product and market trends.
• Use the CRM system effectively and support continuous improvement in sales, marketing and relationship management activity.
  

General

It Is Important That Within All Your Interactions Both Internally And Externally You Adhere Beazley’s Core Values - Being Bold, Striving For Better, And Doing The Right Thing As They Contribute To An Internal Environment Of Teamwork And Promote a Positive Brand Image And Experience To Our External Customers." We Also Expect Beazley Employees To

• Comply with Beazley procedures, policies and regulations including the code of conduct
• Undertake training on Beazley policies and procedures as delivered by your line manager, the Culture & People or assurance teams (compliance, risk, internal audit) either directly, via e-learning or the learning management system
• Display business ethics that uphold the interests of all our customers
• Ensure all interactions with customers are focused on delivering a fair outcome, including having the right products for their needs
• Comply with any specific responsibilities necessary for your role as outlined by your line manager, the Culture & People or assurance teams (compliance, risk, internal audit) and ensure you keep up to date with developments in these areas. This may include, amongst others, Beazley’s underwriting control standards, Beazley’s claims control standards, other Beazley standards and customer relationship management
• Carry out additional responsibilities as individually notified, either through your objectives or through the learning management system. These may include membership of any Beazley committees or working groups
  

Personal Specifications

We’re looking for someone who has successfully partnered with underwriting leaders on product growth initiatives, cross- selling opportunities and differentiation in the market place. An understanding of the insurance market and our distribution channels is critical to success. A passion for relationship building is a must. Great communication skills across all levels of seniority and the ability to represent the Broker Relations team internally and externally to our clients will be important.

We are a flexible and innovative employer offering a friendly, collaborative, diverse and inclusive work environment. We actively encourage and expect applications from all backgrounds. We empower people to choose where to work given the work they need to be do. Collaboration in office spaces is important but we do not mandate a set number of days in the office or from home – you decide what works best for you and the role you are in. Beazley will offer the person a competitive salary and discretionary bonus with a strong benefits package including commuting reimbursement, free in-office lunch, excellent parental leave, and financial physical and mental wellbeing contributions among others.

Skills And Abilities

• Effective relationship management skills with customer focussed approach
• Ability to work independently for significant periods of time
• Strong business development and sales skills, both internal and external
• Good understanding of the drivers of distribution
• Accurate and numerate
• Computer skills – good working knowledge of CRM, MS Office, advanced Excel skills
• Strong analytical skills with attention to detail
• Able to communicate effectively with others, both verbally and in writing
• Ability to manage time, meet deadlines and prioritise
  

Knowledge And Experience

• General commercial and financial knowledge
• Extensive experience in insurance industry, with either an insurance company or broker
• Experience in selling / business development, ideally with a track record of developing profitable property/casualty business
• Client service experience
  

Aptitude and Disposition

• Result focussed, self-motivated, flexible and enthusiastic
• Professional approach to interact successfully with managers/ colleagues/ external suppliers
• Team worker as well as able to work on own initiative
• Customer focused, with a strong ethic of service and fairness to the customer
• Willing to travel extensively