Description

If you enjoy being at the forefront of industry growth and development, operating in a highly ambiguous, rapidly growing environment, driving long-range growth in support of an evolving business strategy, and working across teams to solve challenges and remove obstacles, then this is the role for you.

The AWS Non-Standard Infrastructure Global Delivery Team has an immediate opening for an Infrastructure Technical Program Manager to execute non-standard capacity planning and delivery across multiple AWS regions. You will lead cross-functional teams to drive the development and implementation of the completed designs and develop and document requirements, budgets, and project schedules to drive timely infrastructure delivery; drive improvements to the health of the fleet; and make data-driven decisions that influence large capital investments.

Your role will span strategic planning for complex, multi-year capacity delivery and capital improvement initiatives, working with local teams to plan, initiate, and execute specific projects, and drive coordination of local efforts to implement global fleet optimization activities across the region. You will work across the entire AWS organization and partner with key stakeholders and partner teams to find solutions for both short- and long-range demand plans, address short- and long-term capacity constraints, and drive projects from conceptual feasibility through development of detailed technical requirements, budget approval, completed design, implementation, functional testing, and deployment. Finally, you will drive accountability across the Infrastructure organization and develop mechanisms to monitor the health of the capacity delivery and sustainment program, escalating issues to executive leadership as needed.

Our Non-Standard TPM have the opportunity to drive and influence business-critical decisions impacting the long-term future of AWS, working at the leading edge of emerging capability and service offerings. They manage remote project teams delivering novel and sometimes pioneering solutions across multiple countries and time-zones; assessing, identifying, and mitigating downstream risk; troubleshooting unforeseen and time-critical implementation issues as they arise; removing bureaucratic barriers to project success; and dealing with persistent uncertainty, pitfalls, and change. They build and manage cross-functional matrixed teams, establish trust with a variety of internal customers and stakeholders, eliminate non-value-add activity, design solutions, remove blockers, and find creative ways to accelerate project delivery is a must. Most importantly, they act independently, using good judgement to drive timely decision making and deliver high-quality results.

Key job responsibilities

• Lead development and execution of regional capacity scaling strategies for multiple non-standard infrastructure programs
• Work with regional capacity delivery teams and to plan deployment and scaling activities
• Coordinate project activities with other relevant projects to gain both cost and execution efficiencies
• Solve problems and remove blockers to timely capacity delivery
• Identify opportunities to invent and simplify processes, identifying business risks and implementing resolutions and scalable mechanisms
• Communicate ideas to a wide variety of stakeholders for purposes ranging from informative to need for approvals from executives
• Determine process health metrics and key performance indicators and develop data visualization reports illustrating process health
• Identify process improvement opportunities and gather user requirements with key internal customers
• Develop and implement scalable, data-driven process improvement/automated solutions
• Develop standard operating procedures, change/communication plans, and project/program-level status updates
• Drive adoption with internal stakeholders through effective change management.
• Remain flexible to changing priorities and open to new ideas
• Keep the customer experience as the primary focus
  
  

A day in the life

For this role, our team is looking for a strong owner dedicated to establishing the products and deliverables needed to find solves for our customers. We are looking for leaders who know how to get stuff done, are willing to dive into to learn what they don't know, and have an ability to THINK BIG to solve some complicated, complex, and long-term issues, without the benefit of institutional support elements.

About The Team

The Non-Standard Infrastructure Global Delivery team is responsible for end-to-end program management of infrastructure capacity planning, delivery, and scaling in support of various non-standard services, such as Glacier, Astra/Ground Station, SnowX, Burrow, Quantum Computing, etc. The team also takes on Build TIPM roles in support of leadership priorities when there is significant impact to the business and the scope of work falls outside of a traditional region team's responsibilities.

While we are primarily responsible to our customers for the planning and delivery of infrastructure capacity, we have a unique role among build teams to also help our Service team customers mature their business model, demand forecasts, and growth strategies over time. This requires routine and direct engagement with our customer service teams and an additional level of transparency (and leadership visibility) in our processes and deliverables. Being non-standard, much of this work is manually executed, requiring an increased attention to detail and an additional level of effort to cue and drive our partner teams to trigger activities that our regional colleagues might expect to be driven through established automated processes. Our goal is to integrate our non-standard work into these established mechanisms and work streams in well considered ways over time.

We are open to hiring candidates to work out of one of the following locations:

Dublin, D, IRL

Basic Qualifications

• 5+ years of program management and/or capacity planning, production planning, operations planning, or inventory planning experience (e.g. forecasting, planning, optimization, etc.) -5+ years demonstrated project management skills, including managing multiple projects or programs at once in a fast-paced, deadline-driven environment -5+ years working knowledge of MS Office and MS Project -BA/BS degree (Preferably in Engineering, Physics, Economics, Business, or Mathematics, however other degrees are not a disqualifier), or 6+ years of commensurate Program/Project management experience.
  
  

Preferred Qualifications

• Excellent organizational and communication skills -Experience managing complex, high value technology infrastructure projects
• 7+ years program management experience -Experience leading matrixed teams and individuals across multiple geographic locations
• Experience working in an international projects environment
• Experience developing quantitative and qualitative analysis and metrics to solve business problems
• Good understanding of data center technologies -Intermediate to advanced knowledge of Excel (look-ups, pivot tables, etc.)
• Experience with business intelligence and data visualization and reporting tools (e.g. Tableau) -Experience with KanBan, Playbook, etc
  
  

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).


Company - Amazon Data Services Ireland Limited

Job ID: A2481269