Optum, the fast-growing part of UnitedHealth Group, is a leading information and technology-enabled health services business. Our teams are dedicated to modernizing the health care system and improving the lives of people and communities.

Serving virtually every dimension of the health system, we work with a diverse set of clients across 150 countries – from those who diagnose and treat patients to those who pay for care, deliver health services, and those who supply the cures. Optum maintains operations across North America, South America, Europe, Asia Pacific and the Middle East. Our innovative partnerships provide technology and tools that enable unprecedented collaboration and efficiency. As a result, we can tap into valuable health care data to uncover insights and develop strategies for better care at lower costs.

Here at Optum, part of United Health Group we’ll put you in the driver’s seat on vital projects that have strategic importance to our mission of helping people lead healthier lives. Yes, we share a mission that inspires. We need your organizational talents and business discipline to help fuel ours. It’s the opportunity to do your life’s best work.(sm

About the role:

At UnitedHealth Group and Optum, we want to make healthcare work better for everyone. This depends on hiring the best and brightest. With a thriving ecosystem of investment and innovation, our business in Ireland is constantly growing to support the healthcare needs of the future.

Our teams are at the forefront of building and adapting the latest technologies to propel healthcare forward in a way that better serves everyone. With our hands at work across all aspects of health, we use the most advanced development tools, AI, data science and innovative approaches to make the healthcare system work better for everyone. Join us and do your life’s best work.

Life Sciences is a fast-growing part of our business. Optum has set up a new business unit, based in Ireland, to serve this segment. Our Technology team, the Optum Product Engineering Nexus (OPEN) are looking for a Senior UX Designer to help shape new products and services we will offer to the market via this new business unit.

We are looking for a Senior User Experience Designer with strong interests and capabilities in the design and development of engaging user experiences.

The ideal candidate will thrive in a work environment that requires strong problem-solving skills and independent self-direction, coupled with an aptitude for team collaboration and open communication. This individual excels at providing both highly analytical as well as highly creative ideas in a diverse cross functional team. The candidate will also have experience in a fast-paced and innovative environment. A solid understanding of contemporary user-centered research and design methodologies is important.

Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Dublin or Letterkenny office and telecommuting from a home-based office.

Primary Responsibilities

• Evangelize and execute the creative/UX strategy for Optum within the new solution/ product offerings developed by this new team
• Guide team in all aspects of design delivery: strategic definition, concepting, prototyping, detailed UX/UI, research participation, documenting and testing of experience balancing user research/needs with business objectives/challenges
• Procure and use data, including KPIs, market research, and testing methods, to identify ways to conceptualize and advance the user experience
• Develop strong relationships and work in conjunction with own Engineering and Business team members, including internal and external product, brand marketing, design, development, and operational resources
• Drive executive decision-making through facilitation and presentation of creative/UX strategies and concepts and trade-off analyses
• Research and educate self and design team on new consumer behavior trends, technologies and development tools as needed
• Support prototyping and new product/service development exercises with internal and external partners to advocate and evangelize the future consumer experience

Required Qualifications:

• Exceptional design talents and a portfolio that evidences stylistic breadth that demonstrates sensitivity to diverse subject matter, design targets and cross-channel media (web / mobile / brand)
• Proven relevant work experience in digital consumer product design field (incl. responsive web and mobile apps)
• Proficiency in design tools (e.g. Figma, Adobe Creative Suite, Axure, among others)
• Ability to provide portfolio for review (preferably link to website)
• Working knowledge of HTML, understanding how comps translate to code, and the ability to use prototyping tools to convey design intent
• Experience developing prototypes and leading innovation exercises.
• Ability to balance user-centered design skills, visual design sensibilities, data-driven influences and understanding of technical constraints in design thinking
• Strong skills in the following areas: organizational savvy, ability to handle multiple programs, attention to detail, relationship-building, strong communication and presentation skills, high accountability

Preferred Qualifications:

• Superb information design abilities, fastidious and efficient production and optimization habits, and impeccable problem-solving skills
• Strong digital experience capability and command of usability and design principles, and digital channel / product best practices
• Solid understanding of designing for Accessibility standards WCAG/508
• Experience is developing and institutionalizing strategy and standards in large complex organizations
• Experience in the consumer facing copywriting / editing field
• Self-motivation, excellent communication, an open mind, the ability to thrive in multidisciplinary teams, and the skills to balance great design with short deadlines
• Human-centered design proficiency
• Exhibits a high degree of ingenuity, creativity and resourcefulness and works well with ambiguity
• Experience in using A / B and Multi-variate testing information and analytics to identify improvements and continually optimize based on data and defined success measures
• Deep passion for digital products and channels, constantly keeping abreast of latest trends, best practices and competitive activity

Technology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people’s lives. This is where it’s happening. This is where you’ll help solve the problems that have never been solved. We’re freeing information so it can be used safely and securely wherever it’s needed. We’re creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life’s best work.(sm)

All telecommuters will be required to adhere to the UnitedHealth Group’s Telecommuter Policy.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.