Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title And Summary

Lead, Data Center Engineering

Who is Mastercard?

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview

Team ONE (Operations, Network and Employee Digital Experience) is looking for a Lead, Data Center Engineerin, and reporting to the SVP, Technology Operations, responsible for the Data Center Program, to drive our technology strategy forward by consistently innovating and problem-solving. The ideal candidate is passionate about the customer experience journey, has in-depth knowledge and experience in an operational environment, is highly motivated, curious, analytical, and possesses an entrepreneurial mindset.

Responsibilities include design, architecture, implementation, security and support of large multi-site, multi-vendor Data Center environments.

Role

In This Role, You Will:

• Manage Data Center infrastructure projects including the integration of M&A related infrastructure into the existing Mastercard data center footprints
• Develop detailed requirements for upgrading existing corporate LAN rooms and MasterCard Data Centers, as well as re-architecting Data Centers to facilitate new requirements, technologies and growth.
• Resolve Data Center operations problems impacting equipment performance globally.
• Participate in Data Center-related initiatives, including sustainability.
• Research and develop innovative solutions around Data Center technologies.
• Support assigned regional projects, which include responsibility for planning; time and cost control; resource utilization and implementation.
• Support Vendor management.
• Provide strategic technical direction on highly complex Data Center projects and activities involving the selection and recommendation of design approach and systems software technology.
• Serves as a point of escalation, resolving problems of diverse scopes where analysis of the situation requires in-depth technical evaluation and judgement
• Supports process improvement efforts to identify and test opportunities for automation and/or reduction in time to deployment
• Performs security posture, which includes proactively identifying security risks and implementing both risk mitigation plans and control functions
• Mentors junior staff by providing training to develop technical skills and capabilities across the team
  
  
  

All About You

• Be Proficient in English, both written and spoken
• Higher education degree - Bachelor’s degree in computer science, Math, or Engineering or equivalent combination of education and experience
• Formal business or management training including Project Management, Strategic Planning, some finance experience, and related curriculum.
• Be able to work independently, multitask, set priorities, and have a sharp eye for details
• Be able to work in and adapt to a fast-paced changing environment
• Be able to work in a global environment and manage regional objectives through influence vs. direct reporting lines
• Always look for potential solutions to solve problems
• Be confident and assertive around exec management
• Technology awareness, preferably in payment industry
• Previous experience in a similar position preferred
• Display a culture of ‘getting things done’ with decency and transparancy
• Self-starter with demonstrated listening skills
  
  
  

Knowledge / Experience

• Five to eight years of overall IT experience in the following areas: - Networking, including LAN/WAN, Firewalls, wireless, Security and encryption technologies and Data Center technologies.
• Experience with TCP/IP protocol communications.
• Experience with IT Operations
• Knowledge of Telecommunication circuits.
• Advanced knowledge of Project Management methodology and best practices.
• Knowledge of Network diagnostics, BGP, SNMP, VPN, SSH, MPLS technologies
  
  
  

Work Conditions

• Support a 24 by 7 Global Network
• May require occasional travel
  
  
  

Corporate Security Responsibility

Every Person Working For, Or On Behalf Of, Mastercard Is Responsible For Information Security. All Activities Involving Access To Mastercard Assets, Information, And Networks Comes With An Inherent Risk To The Organization And Therefore, It Is Expected That The Successful Candidate For This Position Must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
  
  
  

Corporate Security Responsibility

All Activities Involving Access To Mastercard Assets, Information, And Networks Comes With An Inherent Risk To The Organization And, Therefore, It Is Expected That Every Person Working For, Or On Behalf Of, Mastercard Is Responsible For Information Security And Must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.