About The Role

1200! That’s the number of complex questions supported by our medical information team last year at Novartis. As a Senior Medical Information Manager, you will develop medical information resources and prepare reactive responses to complex enquiries received from Health Care Professionals and patients about our medicines.

Medical information supports the pharmaceutical industry respond to specific questions received from Health Care Professionals regarding appropriate use of medicines. Our team provides medical information solutions for global, regional and country medical affairs teams worldwide.

You will be responsible for providing functional and therapeutic area/brand expertise to support responses to complex and highly complex escalated medical enquiries from Novartis country affiliates worldwide, and other medical information activities such as creation and quality review of Global Response/Guidance and Q&A documents.

Your responsibilities:

Your responsibilities include, but are not limited to:

• Delivery of complex or highly complex deliverables; responses to escalated medical enquiries for priority/launch brands
• Review of MI deliverables to ensure quality requirements are met
• Developing content for digital platforms
• Providing input into MI Service processes and standards to ensure optimal efficiency and productivity
• Management of Congress Medical Information booth enquiries
• Support (onsite, remote) to MI activities at congresses
• Reporting on enquiry metrics and insights from countries and regions
  
  
  
  

Commitment to Diversity & Inclusion:

We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Role Requirements

What you’ll bring to the role:

• Minimum: Healthcare professional degree or degree in a healthcare-related field
  
  
  
  

Fluent English (oral and written)

Desirable: Advanced degree (PhD, PharmD, MD) in life science/healthcare, a second major European language.

• Minimum 3 years’ experience in Medical Information/Communications in the Pharmaceutical Industry (or related Medical Affairs role)
• Experience with Novartis therapeutic areas
• Strong knowledge and application of good practices in medical enquiry management and writing for medical information
• Experience with reviewing medical/clinical content and providing constructive feedback
• Extensive knowledge of information resources and the effective/efficient use of them
• Solid understanding of medical concepts and the implications on a broader scale in the Pharmaceutical industry (regulatory, PV, legal, commercial, drug development, etc.)
• Strong client focus
• Strong cross-functional skills and proven experience in collaboration with other departments/groups
• Excellent interpersonal communication and presentations skills
• Demonstrated innovative thinking and solution-oriented problem solving skills
• Ability to manage work output within given timelines
  
  
  
  

You’ll receive:

Competitive salary, Annual bonus, Pension scheme, Share scheme, Health insurance, 25 days annual leave, Flexible working arrangements, subsidized dining facilities, Employee recognition scheme, learning and development opportunities.

Why consider Novartis?

799 million. That’s how many lives our products touched in 2019. And while we’re proud of that fact, in this world of digital and technological transformation, we must also ask ourselves this: how can we continue to improve and extend even more people’s lives?

We believe the answers are found when curious, courageous and collaborative people like you are brought together in an inspiring environment. Where you’re given opportunities to explore the power of digital and data. Where you’re empowered to risk failure by taking smart risks, and where you’re surrounded by people who share your determination to tackle the world’s toughest medical challenges.

Imagine what you could do at Novartis!

Commitment to Diversity & Inclusion:

Novartis embraces diversity, equal opportunity and inclusion. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration, and empowers our people to unleash their full potential.

Novartis are an equal opportunities employer and welcome applications from all suitably qualified persons

Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to learn more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network

Novartis Ireland Ltd. has been certified as a Top Employer 2020 by the Top Employers Institute for its exceptional employee offerings!

Division

Operations

Business Unit

Global Business Solutions

Work Location

Dublin

Company/Legal Entity

Novartis Ireland Limited

Functional Area

Research & Development

Job Type

Full Time

Employment Type

Regular

Shift Work

No

Early Talent

Yes