Permanent TSB is one of Ireland's leading retail and SME banks, with an innovative range of products and services powered through an evolving digital landscape, our focus is centred on ensuring we deliver what our customers, colleagues and communities need to be successful.

We are seeking to recruit a candidate who has the desire and proven track record in continually seeking to improve things. You will be keen to both challenge and change existing processes, while identifying better ways of doing things and embracing new technologies

Responsibilities:

• Work with colleagues from across the Bank to proactively identify and deliver opportunities for improved efficiency and effectiveness through Lean Operations Management, process re-engineering, and greater use of technology. On a day-to-day basis, this will mean:
• Collaborating with colleagues to identify how things work today and seeing what improvement could be made.
• Organising and running workshops with Subject Matter Experts across the Bank.
• Developing "As-Is" review documents and proposed "To-Be" designs, writing up outcomes and making recommendations.

Requirements:

• A proven track record of identifying and delivering change or small performance improvements to business areas.
• Broad experience and strong understanding of Retail Banking processes, procedures, and regulations.
• Strong process analysis and facilitation skills to elicit insights and requirements from subject matter experts.
• The ability to forge successful relationships and work collaboratively with key internal and external stakeholders.
• The ability to be flexible, multi-task, and prioritise a wide range of tasks/objectives.
• Strong organisational skills and an ability to "self-direct".

This is a 12-month Fixed Term Contract role based in Permanent TSB's St. Stephens Green , Dublin (Hybrid- ROI residents only) .

Is this you?

Please apply online on our website or via the apply link of this role. Your application will be sent through to our Talent Acquisition team and they will be in touch regarding your application. We reserve the right to draw up a shortlist for interview. The Bank understands the importance of a consistent and relentless focus on championing diversity and inclusion. We aim to attract, recruit, and retain individuals with diverse backgrounds, skills, competencies and abilities to work collaboratively to enhance the service we provide to all of our customers and the communities we serve.