Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title And Summary

Lead Product Manager- Technical

Who is Mastercard?

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview :

Be part of the Mastercard Technology Fraud Products team developing new capabilities for Mastercard's Decision Management Platform, which serves as the core for multiple business solutions to combat fraud and validate cardholder identity. Our patented platform processes billions of transactions per day in tens of milliseconds using a multi-tiered, message-oriented approach for high performance and availability.

• Within the Decision Management Platform, the Decision Insights (DI) group provides decisioning services for the authentication of eCommerce transactions and decision enrichment services to a broad range of internal customers in Mastercard.
• The Lead Product Manager - Technical (PMT) position will be a key member of the DI group, that faces outwards towards our internal customer base and product teams, and as such is the voice of the DI teams.
• The PMT will be responsible for working with the customer base to understand, capture and document their business requirements, in significant business and technical detail, and to bring those requirements back to the DI teams for further exploration and dissemination.
• The overall DI group consists of 4 teams, each with their own PMT, and the PMT will be responsible to transferring the gathered requirements in significant detail to the teams.
  
  
  

The Ideal Lead PMT Candidate Will:

• Develop product strategies and roadmaps to execute to ensure maximum penetration of market segments.
• Manages and maintains existing product lines on an on-going basis, including partner management.
• Conducts opportunity assessments on new ideas and concepts.
• Provides design specifications for product enhancements to Product Development.
• Defines business and technical requirements, and manages the relationships of technical resources and the Global Technology Organization to maintain and build out platforms.
• Monitor product performance, provide feedback, define or approve/disapprove change control processes, and manage vendor relationships
• Coordinate with customer teams, customers and third parties to develop product strategies and possible enhancements of existing product offerings
• Engage in idea generation, concept validation, business case development, and in some instances financial modeling and planning
• Execute business plans which promote the value and profitability of Mastercard acceptance
• Enhance the development and design of product-marketing strategy from product decision through product life cycle
• Coordinate the execution of advertising, promotional, and sales programs to meet objectives
• Demonstrate depth of knowledge of their Product and the ecosystem in which it operates (e.g. regulatory, legal, technology, competitive environment). Apply this knowledge to the development of winning Product strategies
• Demonstrate awareness of Mastercard's broader Product offering and the ability to leverage Products from other business areas to augment Product capabilities
• Demonstrate a commitment to continuous learning by leveraging the learning & development curriculum to augment existing knowledge, skills and experiences
• Develop talent and provide timely feedback, coaching in the moment, and mentoring
  
  
  

All About You

• Critical thinker: identify patterns of needs and priorities across teams, understand the workflow of multiple roles and design solutions that help teams achieve their goals
• Customer centric: strong focus on delivering customer value and experienced in building strong customer relationship. Go out of your way to get close to the customer in order to find out what their needs are and how consumer products can help
• Natural problem solver: analytical, curious, and fact-driven approach to product development
• Collaborative team player: proven track record in collaborating with multiple cross-functional teams; exceptional in facilitating challenging conversations and managing ambiguity
• Organizational skills and project management: ability to deal with multiple and competing priorities, structure and manage work streams, and set clear expectations and deadlines
• Experience in consulting / product management / product development
• Bachelor’s degree required, advanced degree a plus
• Analytics to drive performance and KPIs analysis
• Continually look at the market and competition to see what is happening
  
  
  

Corporate Security Responsibility

Every Person Working For, Or On Behalf Of, Mastercard Is Responsible For Information Security. All Activities Involving Access To Mastercard Assets, Information, And Networks Comes With An Inherent Risk To The Organization And Therefore, It Is Expected That The Successful Candidate For This Position Must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
  
  
  

Corporate Security Responsibility

All Activities Involving Access To Mastercard Assets, Information, And Networks Comes With An Inherent Risk To The Organization And, Therefore, It Is Expected That Every Person Working For, Or On Behalf Of, Mastercard Is Responsible For Information Security And Must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.