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Front of House Reception Full-time Job

9 months ago Security & Safety Swords
Job Details

Team Operations | Contract type Permanent Part Time

About Mitie:

Mitie provides a wide range of facilities management (FM) services across Ireland, Europe, and the UK. These are delivered as integrated FM contracts, in bundles or as single services, depending on client requirements. Our service areas include technical services, energy and building services, cleaning, security, front of house and consultancy.

We work with a wide range of private and public clients to create great work environments, which resulted in Mitie winning 4 awards in the 2023 Facilities Management Awards, including Total FM Service Provider for the third year in a row. We have also won 3 awards in the Workplace Excellent awards in 2023 – Best in CSR, Manager/Leader of the Year, Excellence in Learning & Development – over 1,000 employees.

Mitie have been awarded the IBEC Keep Well Mark in 2021, 2022 and 2023 for our commitment to employee wellbeing and we have also been named in the Top 100 Employers for Wellbeing in Ireland for two years in a row.

Role Overview:

Part Time: 3 days per week

Days of Work: Tuesday / Wednesday / Thursday

Working Hours: 08:30am – 5pm

Rate of Pay: €13 per hour

Key Responsibilities:

  • First point of contact / front of house for all visitors to Mitie Head Office.
  • Manage deliveries & organization of parcel room.
  • Stationary orders for the office including orders for printer & franking machine.
  • Group Lunch orders for meetings
  • Add new starters to the travel tool.
  • Issuing office communication emails & reminders regarding office etiquette, meeting room bookings etc.
  • Visitor Badge management
  • Managing incoming post for the office
  • Managing the info Ireland email address.
  • Arranging transport / Order Taxi’s if required

About you:

  • Proficient in using all standard Microsoft Office packages (Word, Excel, Email etc.)
  • Excellent telephone manner, being always polite and courteous.
  • A team player who can confidently interact with others, but who is also able to work independently.
  • Logical thinker with good organisation and administration skills
  • Accuracy and attention to detail
  • A genuine passion for delivering exceptional customer service.

This job description is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. It does not attempt to detail every activity, and should be utilised as a general guide, detailing the minimum requirements and responsibilities of the position. Specific tasks and objectives will be agreed with the post holder following the appraisal process and on an as and when required basis throughout the post holder's period of employment.

Mitie is an equal opportunity employer.