Working hours: 35 hours per week, Monday to Friday

Duration: Permanent

Location: Dublin

Job Ref: 201728

About The Role

Ecclesiastical Insurance Ireland, who are proudly part of the Benefact Group, are looking for an Underwriting Admin Support to join our Dublin office, with hybrid working.

In this role, you will assist the Underwriting team with renewals, new business, and mid-term adjustment processing of commercial insurance policies. This is a great opportunity for someone looking to build a career within a dynamic and fast passed insurance business.

Key responsibilities

• Assist in renewal, new business and mid term adjustment processing in line with current processes and underwriting strategy and guidelines, including underwriting of fast track renewals and schemes policies
• Perform other admin duties to include but not limited to – switchboard, photocopying, scanning and lodging cheques, following up on survey requirements, post duties, visitor management, catering requests and travel
• Input data accurately and efficiently, recognising and rectifying where quality standards have been missed
• Plan, prioritise and manage own work to deliver agreed objectives and meet SLAs
• Identify issues and anomalies and escalate in line with company policy
• Act on audit results and agreed actions plans to improve own performance and enhance the effectiveness of the team
• Build effective internal relationships to deliver exceptional customer service and support Ecclesiastical’s right first time approach
  
  

Knowledge, Skills And Experience

• Leaving Certificate or equivalent
• Minimum APA Qualified (preferred and willing to study to achieve CIP)
• Accuracy and attention to detail
• Appropriate IT skills (will be tested)
• Customer service experience
  
  

What we offer

• A competitive salary - let's discuss it
• Hybrid working
• Defined Contribution Personal Pension - up to 12% employer contribution
• Annual Bonus scheme up to 24%
• 25 days annual leave plus public holidays
• A holiday buy and sell scheme
• An array of health and wellbeing benefits, including private medical insurance, income protection and life assurance and Employee Assistance Programme
• Support for your personal development including sponsorship for insurance qualifications
• Great career development opportunities
• A ‘world class’ place to work (external employee engagement accreditation by Best Companies, an independent company who specialise in employee engagement)
  
  

About Us

We are a unique financial services organisation, owned by a registered charity, Benefact Trust. We are a financially secure, professional and award-winning organisation. We pride ourselves in donating a significant proportion of our profits to good causes. To find out more about us and our fantastic achievements please visit About Ecclesiastical

Committed to making a difference

We think that people are looking for something worthwhile in a company beyond the workplace. Our employees are encouraged to take at least one day a year to help a charity of their choice, offering practical and professional support, as part of our MyGiving programme.

Our staff know how to work hard but also how to enjoy themselves! We pride ourselves on creating an appropriate work-life balance, valuing wellbeing, flexibility and being part of a team.

At Benefact Group, we welcome applicants from all backgrounds and experiences. We understand that the perfect candidate for this role may not necessarily meet every requirement listed in this advert, and we encourage you to apply even if you feel that you don't fulfil every single qualification. Your unique perspective and potential are valuable to us, and we invite you to submit an application if this opportunity resonates with you.