We are looking for an experienced Technical Delivery Manager to join our team in Zurich.

You'll be working with one of our global healthcare clients, serving as the single point of contact for managing technical delivery for large-scale projects in complex systems environments. You should have demonstrable experience of managing offshore delivery teams, strong client-facing experience, and excellent stakeholder management skills, and be able to drive technical improvement and innovation initiatives.

What You'll Do:

• Provide technical leadership and act as an escalation point for technical issues.
• Manage transition and production support using ITIL & SRE methodologies.
• Create high-level and low-level design documents and knowledge base articles.
• Ensure systems, security, and architectural best practices are followed.

Essential Skills:

• 5+ years of experience in infrastructure, including datacentres, RIM, cloud, and security.
• Hands-on experience in at least 2-3 areas such as server infrastructure, virtualization, hosting, datacentre management, and cloud platforms (Azure, AWS).
• Strong technical delivery leadership for large-scale projects.
• Experience in KT planning and support for new client on-boarding.
• Proven ability to drive technical improvement and innovation initiatives.
• Expertise in transition management and production support using ITIL & SRE methodologies.
  

Additional Skills:

• Strong understanding of operating systems, security, cloud, and high-availability/disaster recovery.
• Excellent customer service, project management, and quality control skills.
• Ability to lead effective post-mortems and ensure follow-up actions.
• Strong communication skills to report progress to stakeholders, including senior executives and clients.
  

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Our Company

We're Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world's potential. We're people-centric and here to power good. Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep expertise come together to take our company and customers from what's now to what's next. We make it happen through the power of acceleration.

Imagine the sheer breadth of talent it takes to bring a better tomorrow closer to today. We don't expect you to 'fit' every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.

About us

We're a global, team of innovators. Together, we harness engineering excellence and passion to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can make a positive impact on their industries and society. If you believe that innovation can bring a better tomorrow closer to today, this is the place for you.

Championing diversity, equity, and inclusion

Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team.

How we look after you

We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We're also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We're always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you'll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.

We're proud to say we're an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.