Location: Dublin or Dublin Airport (Hybrid - 2 days a week in the office)

Contract Type: Permanent (we also have a fixed-term maternity cover contract available)

Hours: Full-time, 37.5 hours per week

Salary: Competitive base salary plus benefits

About the role

As a Payroll Administrator you'll provide the best possible payroll service to our customer with the highest degree of accuracy. In this role you'll be at the heart of our customer's payroll operations, positioned as the go-to payroll expert.

You're the type of person who takes pride in their work and will show initiative by suggesting improvements that will benefit our customer. As a person you naturally have a keen eye for detail, can organise and prioritise your workload, and you regularly take it upon yourself to share best practice.

At Zellis we improve the overall employee experience by creating excellent products and services within the HR & Payroll industry. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services.

Our people are critical to our ongoing success; we’re proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services.

This role is vital to the success of our payroll managed services and significantly impacts our ability to build long-lasting relationships with our customer. This role also directly contributes towards our customer feedback score.

Key responsibilities include:

• Completing and owning payroll processing cycle for the customer.
• Ensuring all payroll processes and procedures are accurately documented, updated regularly.
• Maintaining a working knowledge of current statutory and legislative compliance, keeping abreast of all changes through publications, websites and seminars.
• Receiving and recording customer enquiries and providing enhanced information in response to customer requests.
• Handling complex payroll queries escalated from the customer.

Do you offer:

• At least 2 years’ experience in payroll?
• IPASS qualification?
• Great analytical/problem solving skills?
• Great attention to detail?
• Proven experience of delivering excellent customer service?

The benefits

• 25 days annual leave, plus your birthday off + bank holidays.
• Private medical insurance.
• Life assurance 4x salary.
• Employer pension contributions of up to 8.5%.
• A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.

Ready to apply?

Does this sound like your dream role? If so, please apply online and a member of our Talent Acquisition team team will contact you to discuss your application.

About us

Zellis is the leading provider of payroll and HR solutions for the UK & Ireland. Together with Benefex and Moorepay we form the Zellis Group, serving a vast array of companies across every vertical and industry. Our purpose is to power exceptional employee experiences so that our customers and their people do better.

We have over 50 years of heritage and industry experience – and we’ve been ahead of the curve throughout. More than half a century ago, we were founded as Peterborough Data Processing. Quite a lot has changed since then – not least our name. We were acquired by Northgate, becoming NorthgateArinso in 2007 and NGA Human Resources UK and Ireland in 2014, where we were joined by Moorepay. In 2018, the UK and Ireland division was sold to Bain Capital and now we operate as a standalone company, Zellis. After acquiring Benefex, we’re now even better equipped to serve the complex needs of our customers.

Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We’re proud of our culture and we work hard to create an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, are not empty words on a poster:

• Unstoppable together.
• Always learning.
• Make it count.