We are looking for an Office Assistant to join our team and provide essential administrative support to ensure smooth operations across various departments. If you are organized, service-oriented, and thrive in a fast-paced, international environment, we’d love to hear from you!

Tasks & Responsibilities

Reception Management:

• Act as the face of MDPI by ensuring professional reception services.
• Welcome clients, prospects, and visitors with a friendly and service-oriented attitude.
• Manage incoming phone calls, ensuring they are answered or transferred professionally.
  

General Administration:

• Handle a variety of administrative and organizational tasks.
• Manage incoming and outgoing mail efficiently.
• Oversee the organization of office resources, including food, drinks, and supplies.
• Coordinate bookings for restaurants, lunches, and off-site locations.
• Assist in planning and organizing employee events.

Support Services:

• Serve as the first point of contact for external queries via email and contact forms.
• Handle support inquiries via phone, email, and Intercom, resolving or redirecting them as needed.
• Maintain and update internal systems and manage data efficiently.

Requirements

Qualifications:

• Educational Background: KV/Administrative degree or equivalent.
• Experience: Proven work experience of at least 2 years in an administrative role, ideally with office support responsibilities.
  

Skills:

• Independent and proactive worker with excellent organizational and time management abilities.
• Strong communication skills in both written and spoken German and English.
• Dynamic team player with exceptional interpersonal skills and attention to detail.
• Friendly, service-oriented mindset with a proactive attitude.
• Adaptable to working in a fast-paced, deadline-driven, and international environment.
  

Availability:

• 40% role with working days on Tuesdays and Fridays, including holiday coverage for up to 5 weeks per year.

What we offer:

• The opportunity to contribute to the academic/scientific community;
• Flexible working hours;
• Support for a healthy lifestyle;
• Team bond strengthening through team-building events;
• Professional growth opportunities with our global training system;
• Working in a collaborative, diverse, and socially responsible team;
• Company retreat facility;
• Full-coverage insurance for accidents/daily sickness;
• Prime location near Basel train station and city center;
• And more

If you are interested in this position, we look forward to receiving:

• A motivational letter(EN) that briefly describes your motivations for joining MDPI
• A resume(EN) including personal information, past & current education
• Copy of ID and Diplomas
• If available: reference letters and certificates.

About MDPI

A pioneer in scholarly open access publishing, MDPI has supported academic communities since 1996. Our mission is to foster open scientific exchange in all forms, across all disciplines. We operate more than 400 diverse, peer-reviewed, open access journals supported by over 66,000 academic editors. We serve scholars from around the world to ensure the latest research is openly and broadly available.

MDPI is headquartered in Switzerland with additional offices in Europe, Asia and North America. We are committed to ensuring that high quality research is made available as quickly as possible. We also support sustainability projects, with sustainability as a key theme in many journals and through the MDPI Sustainability Foundation.

Initiatives

At MDPI, we develop and maintain various platforms in order to better serve the scientific community. Please find here-below a list of our main platforms:

https://www.mdpi.com
https://www.mdpi.com/books/
https://sciprofiles.com
https://sciforum.net
https://www.scilit.net
https://www.preprints.org
https://encyclopedia.pub

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