Descripción del puesto

Company Overview:

TAP CXM are a leading marketing technology consultancy dedicated to helping businesses optimize their campaigns and drive exceptional results. We pride ourselves on delivering cutting-edge strategies, innovative solutions, and superior customer service to our clients.

As a Graduate Technical Consultant, you will play a crucial role in assisting our clients in maximizing the potential of their email marketing efforts, leveraging your technical expertise and problem-solving skills to deliver great results.

Job Summary:

We are seeking a highly motivated and technically skilled Graduate Technical Consultant to join our team. In this role, you will collaborate with our clients, providing expert advice, implementing technical solutions, and ensuring the successful deployment of email marketing campaigns.

Responsibilities:

• Provide technical guidance and support to clients, understanding their business objectives and email marketing requirements.
• Collaborate with clients and internal teams to gather project requirements, ensuring a clear understanding of objectives, timelines, and deliverables.
• Implement and configure email marketing platforms, such as Adobe Campaign and Zeta to meet client requirements and optimize campaign performance.
• Troubleshoot technical issues related to email marketing platforms, HTML/CSS coding, email deliverability, and responsive design, providing timely resolution.
• Conduct testing and quality assurance checks on email campaigns to ensure optimal functionality, compatibility, and adherence to best practices.
• Assist clients with the integration of email marketing platforms with their existing systems, such as CRM or e-commerce platforms.
• Develop and deliver client training sessions and workshops, educating them on email marketing best practices, platform usage, and optimization techniques.
• Stay up-to-date with industry trends, emerging technologies, and email marketing best practices, proactively sharing knowledge and insights with the team.
• Collaborate with the account management and sales teams to support business development activities, including conducting product demonstrations and providing technical expertise during sales pitches.

Qualifications:

• An analytical or STEM (Science, Tech, Engineering, Math) based degree.
• Strong communication skills both written and verbally
• Basic knowledge of HTML, CSS, and JavaScript, with the ability to troubleshoot and modify code as necessary
• A confident and professional manner
• Excellent problem-solving and analytical skills, with the ability to identify and resolve technical issues efficiently.
• Strong interpersonal skills, enabling effective collaboration with clients and cross-functional teams.
• Enjoy working in a team, where you can listen, contribute ideas and share responsibility.

Join our dynamic team and be part of a thriving email marketing consultancy that values innovation, expertise, and client success. Apply now to embark on an exciting career as a Graduate Technical Consultant at TAP CXM!

What we can offer:

• Fully funded private healthcare.
• 23 days holiday each year, plus bank holidays.
• Hybrid and flexible working opportunities.

Our office is Norrsken House Barcelona, right on the beachfront. Working hours are Monday to Friday 9:00am until 5:30pm.

Please submit your CV in English

Requisitos

Experiencia Sin experiencia

Nivel de estudios Universitario

Competencias

Sobre la empresa TAP CXM

Sede

Barcelona, España

Empleados

10-50