Employment Type: Internship
Contract Duration: 6+5 months

At IATA, we speak for the airlines of the world, serving and supporting over 300 of them across all continents. We are passionate and knowledgeable about the aviation industry, and we strive to make it safer, smarter, more sustainable and more inclusive. We celebrate diversity and inclusion in our workforce, and we respect and value the different backgrounds, perspectives and skills of our employees. We also care about our employees’ wellbeing, and we provide flexible work arrangements, travel benefits, family-friendly policies, equal pay and a day off on your birthday. We believe in giving back to the community and encourage our staff to participate in volunteering activities that support causes they care about. We encourage you to join our global community of aviation enthusiasts, and we will do our best to make you feel comfortable during the interview process. IATA is more than a trade association; it is a vision of a better future for air travel.

About the team you are joining

In this role, you’ll be joining the Talent, Learning, Engagement, & Diversity team, reporting to the Assistant Director, Learning and Development. The team is responsible for setting the strategy and standards for Recruitment, Performance, Talent and Engagement as well as running comprehensive Learning & Development programs. It’s an exciting and dynamic remit as in addition to our ongoing activities, we always have exciting projects to develop and implement that have a direct impact on the employees’ experience and belonging. We are a small but dynamic and passionate team and we have a big customer base and a big agenda for 2024! We can promise that there will never be a dull day! We also love learning, so you will have an opportunity to share this passion with us and learn many new skills.

What your day would be like

Your day-to-day responsibilities would include:

• Managing the learning catalogue and supporting employees to access learning.
  
• Communicating with our suppliers to ensure all learning sessions take place smoothly.
  
• Crafting and updating internal communication content to promote our learning and other team activities to our employees using the written word, video and photos on a variety of communications channels. This will include updating course outlines and other material following IATA's branding guidelines, filming, and editing videos.

We would love to hear from you if

You have strong organizational, are detailed oriented and customer focused. You must enjoy working in a fast-paced, multicultural environment; can prioritize and work on multiple projects simultaneously.

Administratively, we are looking for somebody who has excellent organizational and administrative skills that is proactive and prepares well ahead of deadlines – anticipating the needs of the team, and tenaciously following up ensuring every detail is addressed and nothing is overlooked! You’ll need to use that attention to detail to help managing the learning operations.

You will also support to market and promote our learning programs so strong communication skills, experience in video editing and at ease with technology and social media will be a plus.

Academically, we want somebody who has excelled in their field, and may have some experience of HR or Managing Logistics and Operations. Too succeed in this role you will need to be fluent in English, written and spoken and since we are an international organization, knowing any other languages is always a plus.

You will also need to have passion for customer service as we really care about our employees’ experience.

As custodians of Diversity & Inclusion at IATA, we are looking for somebody who will bring a different perspective to the team, be it difference in thought, or background.

If you think you’ll be a good fit and would like join us on a temporary internship contract for 6 months, we look forward to hearing from you.

Travel Required: N

Learn more about IATA’s role in the industry, our benefits, and the team at iata/careers/. We are looking forward to hearing from you!