Summary

Amaze yourself. Amaze the world.


Apple is a place where extraordinary people gather to do their best work. Together we build products and experiences people once couldn’t have envisioned - and now can’t imagine living without. Are you excited by the idea of making a real impact? Are you prepared to dream big? Then a career with Apple might be your dream job.


Apple Cork has a phenomenal opportunity to work within our Apple Services Partner Operations team as part of a 23 month Graduate Training program. This position will provide you excellent development opportunities, within a global company, to build the career you have always wanted! Services at Apple encompasses some of the world’s most innovative software including Apple Music, App Store, Apple Books, Podcasts, Apple TV+, Apple News+ and more. Services reach millions of iPhone, iPad, Apple TV, Apple Watch and Mac customers in over 150 countries Worldwide.


We are looking for an astute, upbeat graduate, to work within the Services Partner Operations team. You will have the outstanding opportunity to gain experience working with the team responsible for scaling Apple’s first party services (Apple Music, iCloud, TV+, News+, Arcade, Fitness+ etc.) through strategic integrations with third party (carrier, retail, auto and financial service, etc.) partners. Graduates of BIS, Engineering, Computer Science, Commerce or other similar fields are of particular interest, however, if you feel you have the skills required, we would love to hear from you.


Key Qualifications

Self-starting and self-motivated teammate

Tech savvy and quick learner who can ramp up on internal tools and processes

High attention to detail, e.g. documenting processes and customer experience as part of overall process improvement / expansion initiatives

Can seamlessly balance competing priorities through strong time management and prioritisation

Strong communication skills to keep internal and external partners informed of important issues and eliminate gaps in customer experience.


Description

- Support partners after launch to resolve any issues and identify areas for optimisation

- Develop in-depth understanding of the back-end systems to be able to see around corners and mitigate issues before they occur

- Support day-to-day operational requests from internal and external partners

- Transition manual processes to automated and scalable ones

- Ability to develop and deliver insights to the business through reporting and presentations

- Be able to function comfortably in a fast-paced & information sensitive environment


Education & Experience

Minimum 2:1 honours degree (Level 8) in BIS, Engineering, Computer Science, Commerce, or other similar qualification.

However, students from all backgrounds are encouraged to apply - we are looking for people who want to learn, develop and be challenged, from any degree background.


Additional Requirements

Applications will close at 9am UK time on 10th Nov.


The start date for this program is 2nd Sep 2024 and the contract duration is 23 months.


Role Number: 200512343