BeiGene continues to grow at a rapid pace with challenging and exciting opportunities for experienced professionals. When considering candidates, we look for scientific and business professionals who are highly motivated, collaborative, and most importantly, share our passionate interest in fighting cancer.

General Description

Under the direction of the Associate Director Customer Services Europe, this individual is responsible to secure correct Customer Master Data creation and validation, order processing, delivery, invoicing of BeiGene’s products in assigned countries, acts as back up to other European Countries and vis. a versa, responsible for day-to-day monitoring of activities performed by the 3PL provider in the region and/or Wholesalers.

Essential Functions Of The Job

• Customer Management (On boarding)
  • On board new customers according to SOPs and ensuring that all documentation is completed, and any gaps are covered by way of discussing with HCP.
  • Support to complete Master Data for the relevant functions (pricing) and LSP.
  • Responsible of Master Data (SAP or other)
    
    

• Customer Ordering:
  • Local processing and/or follow up of orders, link with all supporting functions Finance, Quality, Regulatory etc.
  • Local follow up of, free of charge, back order, sample management etc. providing necessary instruction to LSP and documenting according to SOPs
  • Intervenes on credit note creation, debit note creation, returns according to SOPs
    
    

• Distribution:
  • Work with EU Distribution team on the local follow up relating to the different dimensions Inventory Management, Deviation Management, SAP/MM/SD, Vendor Management.
  • Participate in Weekly, Monthly and Quarterly Business Reviews of 3PL/LSP, time to time in a face-to-face approach.
  • Be country contact person for Distribution and Supply Chain, participate in the preparation of the country S&OP/IBP (Planning).
  • Pro-actively find automated solutions on process improvements surrounding region and activity of distribution.
    

Qualifications

• University degree, preferable in Economics or Business Administration
• Languages English a must, any other European Language a plus.
• 5-7 years of qualified work experience in a pharmaceutical/medical device industry in distribution/ customer service
• SAP SD/MM
• GDP Knowledge
• Demonstrated success in a small but fast growing, entrepreneurial commercial environment.
• Specific knowledge in tenders and EDI
• High social competence and capacity for teamwork
• Highly motivated, solution oriented and a positive attitude
• Success-, service-, and customer-oriented thinking and working
• Exceptional communication and thought leadership
• Ability to prioritize, focus on detail and reliable
• Makes things happen: has the right level of implementation skills.
  
  

Education Required

University undergraduate degree in business and admin; at least 8 years of experience working with customer master data, customer service and transportation for the public sector

Computer Skills: Standard Computer Skills required (MS Office)

Other Qualifications: Fluency in both verbal and written English and the country language; any other major European language of advantage

Travel: Approximately 10% of time

BeiGene Global Competencies

When we exhibit our values of Patients First, Collaborative Spirit, Bold Ingenuity and Driving Excellence, through our twelve global competencies below, we help get more affordable medicines to more patients around the world.

• Fosters Teamwork
• Provides and Solicits Honest and Actionable Feedback
• Self-Awareness
• Acts Inclusively
• Demonstrates Initiative
• Entrepreneurial Mindset
• Continuous Learning
• Embraces Change
• Results-Oriented
• Analytical Thinking/Data Analysis
• Financial Excellence
• Communicates with Clarity
  
  

We are proud to be an equal opportunity employer and we value diversity. BeiGene does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.