Job Role: Senior Manager (21)

The opportunity:

Our Enterprise Risk practice within FSO (Financial Services organization) is a specialty consulting practice within Risk Consulting providing comprehensive services through a suite of strategic, outsourcing, and industry-focused operational recommendations that help companies around the world evaluate and enhance their risk management and internal audit functions.

The team is focused on demonstrating sector focussed knowledge along with data analytics, GenAI solutions, enhance the value driven by risk based Internal Audit and internal control service offerings provided to the clients. Additionally, we’re offering transaction testing services from 1st Line (RCSA) and 2nd Line (Compliance) to our clients as a part of our ER practice. We actively work towards building multiple tools and assets for efficient and effective client delivery. By plugging into our market-leading global network, you'll gain the experience you need to become an exceptional Risk Consultant in Financial Services.

This is client-facing role in a rapidly growing practice, where you’ll build client relationships with key stakeholders, including management executives for some of the most globally recognized brands. It makes this the perfect place to gain a deeper understanding of complex businesses transactions, all the while recommending solutions to some of the most pressing business challenges. You'll also team with our performance improvement professionals in multidisciplinary engagements, helping major global clients transform and sustain business performance.

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Department : Enterprise Risk – FSO

Reporting to : Director

Location : Málaga

What to expect:

We’re interested in highly motivated talented individuals with a strong willingness to think outside of the box and deliver industry specific solutions for the Risk consulting challenges faced by our global clients. You can expect plenty of autonomy in this role, to take initiative and seek out opportunities to improve our current relationships and expand our business in the evolving market of our Financial Services clients. If you’re serious about consulting and ready to take on some of our clients’ most complex issues, this role is for you.

Your key responsibilities:

Client Management

• Delivers an exceptional service experience across engagements develops an account management mindset, understands our clients’ sectors and business agenda, and anticipates their needs, proposing preferred solutions, anticipating potential barriers and following up on client satisfaction.
• Develops ideas to expand current offerings, and initiates client discussions.

Market Leadership

• Builds networks across our firm to support our markets agenda and reputation and encourages cross-selling.
• Enables the business development process by gathering appropriate resources, gaining access to key contacts, supervising proposal writing and driving progress to completion.
• Manages team and project resources and budgets effectively.
• Develops new and improved ways of working, encouraging team members to explore new ideas, focusing on measurable business impact.
• Ability to drive the development of market leading technology solutions for our clients.

Quality delivery

• Manage multiple offshore client engagements and related project teams.
• Meet quality guidelines within the established engagement economics.
• Continuous monitoring of the engagement progress with respect to budgets and update key stakeholders about progress and expected outcomes.
• Demonstrate application and solution-based approach to problem solving while executing client engagements and documenting working papers.
• Anticipate and identify engagement related risks and escalate issues as appropriate on a timely basis.
• Identify process gaps and accordingly provide recommendation in areas requiring improvement based on the client's business process and industry practice.

Operational Excellence

• Suggest ideas on improving engagement productivity and identify opportunities for improving client service.
• Manage engagement budgets and ensure compliance with engagement plans and internal quality & risk management procedures.
• Should be able to take ownership for driving professional growth and leveraging coaching, learning and new experiences.
• Identifies and shares trends, topics and resources (e.g., professional bodies, market developments such as sector-specific trends, regulatory guidance) that will increase the relevance and value of our service delivery and seizes opportunities to grow knowledge.
• Coaches team members and colleagues in the best use of EY methodologies and tools to increase personal impact and decrease costs.

People Management

• Responsible for the performance and appraisal of direct reports, including training and developing necessary skill sets to enable them to grow in their careers.
• Mentor and coach junior team members, enabling them to meet their performance goals and successfully grow their careers.
• Responsible for recommending development activities tailored to each team member’s needs and learning style
• Responsible for resolving competing priorities and resource allocation issues, building collaboration across organizational boundaries

To qualify you must have:

• +10 years of Big 4 or industry experience in executing & managing audits across 3 Line of defence (RCSA, Compliance, Internal Audit, Internal Controls, Quality Assurance etc.)
• Charted Accountant/MBA Finance/ CPA / ACCA
• In-depth experience in Banking & Capital Markets (e.g. Retail, Corporate, etc)
• Skilled at collaborating, motivating and guiding high performance teams.
• Quick decision-making skills and ability to handle complex situations with a calm demeanour.
• Strong Oral & Written Communication Skills, ability to articulate discussions.
• Globally mobile and flexible to travel to onsite locations.