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Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family

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We are looking for a Cluster General Manager – Hotel Sapa Square & Sapa Mountain Resort Affiliated by Melia

Hotel Sapa Square: 57 keys

Sapa Mountain Resort (Victoria Sapa): 77 keys

Main responsibilities:

The Cluster General Manager, as the highest position of the 2 Hotels' management, will be responsible for the whole operation of the Cluster and for the leadership of the Hotel teams. The Cluster General Manager will oversee the planning, coordination, management, and analysis of results of all the departments.

The Cluster General Manager will oversee the implementation of the procedures and policies of Meliá Hotels International, established goals and objectives, and uphold the quality of service and brand standards and maintenance, as well as Health & Safety regulations and Sustainability & Talent Management corporate policies.

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Main requirements:

• Solid functional knowledge of all department operations.

• Strong Sales & Marketing skills

• Management of Human Resources & Talent.

• Management of profitability.

• Good knowledge of Revenue Management.

• Good understanding of the Sustainability and Environmental protection areas.

• Fluent English & Vietnamese in speaking & writing

Education:

• University Diploma in Business Administration, Economics or equivalent Hotel Management or Tourism related education

Experience:

• At least 2 years of experience as General Manager in hotels of a similar category

• Experience in International Hotel Chain

• Local market knowledge in Vietnam

At Meliá we are all VIP

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.

Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIPPeople.

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.

Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible.

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