About ADM VALUE

ADM VALUE, a subsidiary of the TESSI group, is a leader in the field of customer relationships and customer experience. With a consolidated presence in 6 countries and 16 strategically located production sites, we are committed to delivering innovative solutions that enhance the customer experience.

Our impact

We are present in 6 countries: France, Spain, Morocco, Madagascar, Mauritius and Senegal; our worldwide network of 16 production sites enables us to respond to our customers’ needs on an international scale.

Dedicated people: With a team of more than 6,500 passionate and committed employees who share a common vision of excellence in customer service.

Belonging to TESSI: As a member of the TESSI group, we benefit from the support of a renowned organization, which will generate sales of 513 million with more than 13,000 employees worldwide.

Our commitment to quality and growth

Quality and growth: We are proud of our impressive 8.5% growth rate, which reflects our ongoing commitment to innovation, quality and customer satisfaction. This dynamic growth reinforces our position as a trusted partner for companies seeking to raise their standards of excellence in customer relationship management.

Job Description

Human Resources Internship/Trainee
Location: Barcelona Department: Human Resources Languages Required: French and English (Fluent) Employment Type: Internship/Trainee. Reports to: HR Manager.

Job Overview:
We are seeking a motivated and bilingual (French and English) Human Resources Trainee to join our dynamic team in a fast-paced call center environment. This is an excellent opportunity for someone looking to develop their HR skills and gain hands-on experience in various aspects of human resources management, including recruitment, employee relations, and HR administration.

Key Responsibilities:

Recruitment Support:
o Assist in the recruitment process by screening resumes, conducting initial interviews, and coordinating recruitment activities.
o Support the HR team in sourcing candidates for both French and English-speaking roles.
o Participate in onboarding new hires and conducting orientation sessions.

HR Administration:
o Help maintain accurate employee records and HR databases.
o Assist in preparing HR documents, such as contracts and job descriptions.
o Support in tracking employee attendance, leaves, and preparing payroll documentation.

Employee Relations:
o Act as a point of contact for employees, assisting them with HR-related inquiries in both French and English.
o Help organize internal events, trainings, and employee engagement activities.

Compliance and Policy Implementation:
o Assist in ensuring company policies and procedures are followed.
o Support in updating and communicating HR policies and changes to the workforce.

Learning & Development:
o Assist with planning and scheduling training programs for employees.
o Maintain training records and gather feedback to improve development initiatives.
Requirements:

Education:
o Currently pursuing or recently completed a degree in Human Resources, Business Administration, or a related field.

Languages:
o Fluency in both French and English or Spanish (written and spoken) is mandatory.

Skills:
o Strong communication and interpersonal skills.
o Attention to detail and the ability to maintain confidentiality.
o Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
o Ability to multitask and work in a fast-paced environment.

Preferred Qualities:
o Eager to learn and take initiative.
o A team player with a positive attitude.
o Interest in pursuing a career in human resources.

What We Offer:

Hands-on HR experience in a multicultural call center environment.

Guidance and mentorship from experienced HR professionals.

Opportunity to develop HR skills and knowledge in a bilingual setting.

Si vous chercvhez de mettre en avant l’apprentissage, la diversité des missions, l’impact du stage et l’opportunité d’évolution, tout en valorisant une culture d’entreprise positive et un soutien personnalisé, n’hésitez pas à et à rejoindre notre équipe RH pour une expérience enrichissante et formatrice. Nous avons hâte de découvrir votre profil et d’accompagner votre développement professionnel.