The Kistler Group is pioneer and world market leader in dynamic measurement technology for pressure, force, torque, and acceleration. As a partner for industry, research and development, we support our customers in driving technological innovation, thereby making a significant contribution to more efficient production processes and a sustainable future.

Founded in 1959, we are a Swiss family-owned company with extensive expertise in various areas and industries. Every day, over 2,000 employees at more than 60 locations go above and beyond to develop customized solutions aligned with current megatrends across the entire value chain. It is this expertise and commitment that has earned the trust of customers worldwide in our measurement technology – simply put, innovators work with Kistler.

Zweck der Stelle

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Under the supervision of the Tech Office Manager, the Technical Support Engineer is involved into technical tasks, quality missions and management activity.

By his functions, he will follow the activity of the technicians in term of organization and as a technical support. In addition, he will grant the quality of the provided service.

He will also be involved into technical tasks directly in contact with end customers for all applications.

Dein typischer Tag

Management activity :

• Organise and follow the daily activity through C4C for all technicians
• Prepare quotations for commissioning, calibration & repair/service tasks
• Follow yearly calibration of reference equipments
• Organize and archive lessons learned or relevant technical information

Quality tasks :

• Keep quality documents up-to-date in accordance with ISO 9001
• Participate to ISO 17025 certification activities
• Support the quality manager to maintain the quality environment

Technical tasks :

• Development of calibration and repair capabilities of the laboratory
• Development of means of calibration for onsite services
• Development of new services such as contracts, rental process etc.
• Provide technical support to field service technicians for all applications
• Undertake fault diagnosis and minor repair of measuring systems and instruments
• Provide technical support to customers; including remote diagnostics and suggestions for troubleshooting (hotline)
• Assisting with customer trials and demonstrations in conjunction with the responsible Outside Sales Representative
• Deliver technical training to customers; including collation of training documents and provision of hardware as required
• Fabricate and repair cables and assemblies

Additional responsibilities could include:

• Organise and undertake the calibration of pressure, charge & force devices in the laboratory
• Maybe required to organise and carry out commissioning of systems on customer sites
• Receive and dispatch returns and repairs
• Assist with configuration and provision of loan and exchange devices

Dein Profil

Essential

 Experience and understanding of industrial process and control systems, measurement principles, technologies and applications
 Experience in plastic injection molding process
 A proven track record in similar hands-on, customer facing roles
 Bachelor or Masters degree in a technical (mechanical, electrical, mechatronics …) area At least 10 years experience in a relevant field
 Communication skills, written and verbal, in both mother language and English
 Driving license B

Desirable

 Previous experience in an industrial environment
 Experience in instrument calibration and repair

Was Du von uns erwarten kannst

• Individual induction training by colleagues or your personal mentor
• Opportunity to contribute and develop yourself and your expertise.
• A secure job with an excellent working atmosphere in a family-run company
• Various additional company benefits
• Place of work: Kistler France

Arbeitsweise On Site Arbeitsort Les Ulis, FR