About SECUTIX

SECUTIX is the market leader in advanced digital solutions for the events industry. Offering a seamlessly integrated and open cloud platform, SECUTIX gives organizations complete control and a suite of tools to help better understand and digitally engage with audiences, monetize products and services, secure operations and take audience experiences to the next level. SECUTIX serves a range of organizations on a global scale, including sport clubs, stadiums and arenas, museums, live entertainment organizations, leisure parks and festivals. Its emblematic customers include the UEFA, Ópera National de Paris, Centre Pompidou, Paléo Festival, Musée Picasso Paris and many more.

Your role

• Ensure the global resilience and high performance of the solution (SLA, redundancy, DRP, security, peak load management, etc..)
• Direct responsibility of global infrastructure security (24/7)
• Lead cross Application Operational activities :
• Operations center during key events
• Deployment of the solutions over multiple production instances worldwide
• Overall cost control and optimizations
• Capacity planning to support growth of customer activity and peak loads
• Relationship with suppliers
• Vulnerability management
• Following the life cycle of used tools and cloud services
• Driving global infrastructure improvement project
• Audit (PCI, ISAE, ISO)
• Lead IT Operations tools and processes (business monitoring, JIRA/Confluence, Dashboards, etc.). Improve, deploy and control those processes across the applications.
• Lead the global infra monitoring team on top of application monitoring (monitoring of shared resources and overall monitoring) .
• Lead a distributed team of DevOps & experts, operating technical services, delivering technical service requests, L2&L3 support as well as deployment and operations of components that are not yet on the new operational model
• Appropriately organize and present ideas, options, plans, initiatives, roadmaps, business cases and other pertinent information required by management to make effective decisions regarding cloud infrastructure.
• Support Major Customers specific needs and projects
• Support Pre-Sales efforts (participation to presentations, offers, response to RFP…)
• Builds employee knowledge and skills in specific areas of expertise. Manage career, skilling and recruitment of his own teams but also the DevOps people deployed in the application teams
• Establish functional goals, objectives, KPIS, and operating procedures.
• Demonstrate “Organizational Agility” by balancing the role of strategist with urgency while simultaneously managing the delivering results in a growing and fast paced environment.

Our offer

• A dynamic work and collaborative environment with a highly motivated multi-cultural and international sites team
• Attractive prospects for career path & Personal development through training and coaching
• The chance to make a difference in peoples’ life by building innovative solutions
• Various internal coding events (Hackathon, Brownbags), see our technical blog
• Monthly After-Works organized per locations
• Good work-life balance (2 days per week from home)
• Attractive pension fund with 3 types of employees’ contributions
• Premium and worldwide coverage with Zurich insurance fully supported by the company
• 1/2 SBB fare abonnement
• Mobile and internet discount program

Your profile

• Minimum 10 years of experience including cross-functional leadership roles in technology related companies including software and infrastructure engineering and operations
• A strong operation IT / cloud leader, people manager
• Ability to structure report progress, successes and prioritize tasks.
• Proven ability to manage and improve operations of a portfolio of applications spanning across multiple teams, geos.
• Highly focused on continuous improvement and operation stability / excellence.
• Strong character to be the accountable of production stability
• Deep and broad technical knowledge, especially on SaaS solution and experience on public clouds (OCI, AWS).
• Fluent English, French required, German / Spanish or Italian a plus
• Proven ability to recruit, motivate and develop a superior team and establish clear definition of functional excellence.