McWilliam Park Hotel Mayo are now recruiting for a Night Manager to join the team.

The Hotel

The McWilliam Park Hotel is a luxury hotel in Claremorris, Co. Mayo in the West of Ireland. It is centrally located to accommodate travel to Ballina, Castlebar, Westport Sligo and Galway. Boasting 103 chic bedrooms, leisure and spa facilities and bar and restaurant this hotel has all you to ensure your stay is a memorable one.

The Role

The successful candidate will represent Management during night shift. The Night Manager will also assist the Front Office Manager in all aspects of the department including but not limited to operations, staffing in accordance with hotel policies and procedures. The ideal candidate will have excellent customer service skills and experience in a four star hotel. They will be reliable, organised, have excellent customer care, be a good team player and have a natural flair and enthusiasm for dealing with and communicating with people.

Some duties will include;

• Manage and monitor activities of all employees in the Front Office department making sure they adhere to the standards of excellence and to the guidelines set in the employee handbook, hotel policies and procedures, coaching, training and correcting where needed.
• Direct and oversee all hotel operations during the night shift to ensure guest satisfaction and safety.
• Check accommodations, making sure any special requests are carried out accordingly, greet guests upon arrival and ensure escort to accommodations if appropriate.
• To aid Management in ensuring all departmental functions are carried out accurately and constantly.
• To provide leadership and support to all members of the Front Office and enforces the Hotels Standards of Excellence in all areas supervised.
• Manage the night shift in the department ensuring all employees perform the tasks assigned to them and coordinate Front Office activities with other departments.
• Required to welcome our guests to the hotel in a friendly and helpful manner, ensure that the public areas are kept clean and tidy.
• Be aware and carry out comprehensive, security and fire walk ensuring all exits are secure and fire equipment is in place and in full working order, Remover all room service items from corridors.
• Passover from Reception Staff and Manager on Duty as to Hotel Status, arrivals, due, early breakfast, special requests, wake up calls, newspapers etc.
• To provide a secure, safe, relaxed, friendly and accommodating hotel for guests to enjoy, while constantly monitoring activity and ensuring all hazards are eliminated.
  
  

This is a full time position working nights, the successful candidate must be flexible, hours of work will include weekend shifts.

We are interested in hearing from you if you are a friendly, genuinely caring person, eager to provide comprehensive, professional support and assistance to our internal and external customers.

If you would like to apply for this role, please submit your CV through this website