Genedata transforms data into intelligence with innovative software solutions that incorporate extensive biopharma R&D domain knowledge. Multinational biopharmaceutical organizations and cutting-edge biotechs around the globe rely on Genedata to digitalize and automate data-rich and complex R&D processes. From early discovery all the way to the clinic, Genedata solutions help maximize the ROI in R&D expenditure. Founded in 1997, Genedata is headquartered in Basel, Switzerland with additional offices in Boston, London, Munich, San Francisco, Singapore, and Tokyo.

About the Role

We are seeking an Inbound Sales Representative with an unwavering drive to pursue new clients. Your primary responsibility will be to engage with inbound leads, qualify them, and manage introductory meetings of new prospects to the sales team. You will play a crucial role in driving our sales growth and ensuring a positive customer experience.

This full-time position will be part of the global marketing team and is based at our office in Basel, Switzerland.

Your Responsibilities

• Respond promptly to inbound inquiries via phone and email.
• Prepare and present basic product overviews to new prospective customers.
• Qualify leads based on predefined criteria and identify potential sales opportunities.
• Manage introductory meetings of new prospects to the sales team.
• Maintain accurate and up-to-date records of all interactions in the CRM system.
• Collaborate with the marketing team to provide feedback on lead quality and campaign effectiveness.
• Research companies and identify key decision makers using prospecting tools.
• Collaborate with sales and marketing teams to boost attendance at Genedata’s events.
• Stay informed about our products/services and industry trends to effectively communicate with prospects.

Skills & Experience

• Master’s degree in Life Sciences (required).
• Familiarity with biopharma research and development processes (preferred).
• 1-2 years of work experience in a sales, marketing, or customer service role (preferred).
• Prior experience using an enterprise CRM system – with Salesforce (preferred)
• Excellent communication and presentation skills, with a knack for crafting engaging and creative messages.
• Being able to listen to and understand customer needs allows you to tailor your sales approach and build stronger relationships.
• Resilient, with a continuous learning and improvement mindset.
• Strong problem-solving abilities with a focus on prioritizing goals and driving business success.

What We Offer

Genedata is on a mission to accelerate the pace of biopharma R&D. Our enterprise software solutions digitalize and automate lab operations so scientists can discover insights faster, push scientific boundaries farther, and drive change right now. With over two decades of success due to closely-knit teams of scientists, software engineers, and business experts, Genedata has become the market-leading provider of enterprise software solutions for biopharma R&D.

Each employee is encouraged to contribute to the operations and evolution of the company. Our collective expertise in scientific R&D informatics, combined with our open and scalable software platform, makes us the essential technology for the operations of top biopharma companies and innovative biotechs worldwide.

We are headquartered in Basel, Switzerland and have subsidiaries in the US, Germany, UK, Japan, and Singapore.

Genedata offers an attractive Total Reward Package comprised of a competitive salary and attractive benefits in return for your contribution to our success.

As an equal opportunity employer, Genedata proudly celebrates diversity and believes in an inclusive workplace.

Next Steps

Genedata does not accept applications from recruitment agencies.
If you are interested in this position, please apply