Position

“Whatever you do — for work or pleasure — do it with passion! Live with passion!” Christian Dior

Christian Dior Couture offers more than a beautiful brand to our clients; We invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior.

For our boutique in Zurich, we are looking for an Assistant Store Manager with passion, energy and drive. You will report to the Boutique Manager, and you work closely together to grow the business through client development strategy, people development, training and driving growth across all categories.

Job responsibilities

• Supporting the Boutique Manager activity in the sales objective’s achievement, monitoring and developing sales analysis as well as creating proper action plans to share with the team
• Creating and implementing sales strategies to maximize the Boutiques Sales and client loyalty
• Leading and developing the Boutique Team hand in hand with the Boutique Manager
• Assisting the Boutique Manager with all facets of boutique operations to maximize efficiency
• Managing all administrative tasks and monitoring back-office activities
• Providing regular business updates, including current sales trends, sales forecasts and competitor updates
• Maintaining customer relations, ensuring high quality customer service in the boutique, and monitoring boutique performance
• Pilot, supervise and animate together with the boutique manager the management team including 2 department managers, the CDM, and Operations Supervisor
• Supervise the follow-up of the team planification: shifts, holidays and overtime

Profile

• 7+ years of retail experience required, preferably with at least 1 year of management, in a luxury product setting
• Ability to identify and meet the needs of customers to meet and exceed their expectations
• Strong interpersonal, communication, organizational and management skills in a fast-paced environment
• Sense of initiative and commercial creativity with fashion sense and Good knowledge of the luxury industry
• Fluent in German and English, another language on top is a plus

CHRISTIAN DIOR
MAISON

“Whatever you do – whether for work or pleasure – do it with passion! Live with passion,” wrote Christian Dior.
Well before he embarked on his destiny as a couturier, Christian Dior was fascinated with art. The young Normandy native and several friends opened an art gallery when he was just 23. In 1938 he learned the métier of pattern cutter with Robert Piguet and three years later began working as a designer for Lucien Lelong. Right from the founding of his Maison in 1946, he transformed his dreams into irresistible creations, seeking to break with the somber war years by elevating pure joy. His visionary spirit celebrated and enchanted women the world over. In only ten years, Monsieur Dior revolutionized the conventions of elegance and femininity, designing collections infused with dreams.