Our customer is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today’s interconnected world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, this company help their clients solve some of the world’s most significant technological, business and societal challenges.

With people at the heart of their success, this company is committed to attract and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

Want you to be a part of this exceptional team?

Are you looking for a place to grow and where you can make a difference? We are searching for a Senior Team Lead Modern Collaboration (Cisco/Microsoft) who will have a mission to provide hands-on UC expertise and to lead a small but very talented team. Reporting to our Senior Director, Services Delivery to reach targets and deliver on strategic business objectives and goals. This key position requires to actively interact with clients on site and remotely to meet complex requirements of a solution, fulfil client`s needs, deliver projects with quality inside planned timeline.

Aufgaben

• Manage the day-to-day activities of the team
• Delegate tasks to team members
• Empower team members with skills to improve their confidence, product knowledge, and communication skills
• Conduct quarterly performance reviews
• Contribute to the growth of the company through a successful team
• Demonstrate hands-on expertise for our growth ambitions in Microsoft O365
  
  
  

Actively interact with clients on site / remotely to meet complex requirements of a solution, fulfil client`s needs, deliver projects with quality inside planned timeline. Solving of the technical issues resp. escalating them to the relevant third parties

Support Sales and Solutions team with technical aspects of client proposals for Microsoft collaboration and productivity solutions

Be a technical advisor to our international clients migrating to Microsoft Office 365 cloud including:

• Specific workshops with customers to get a common understanding in customer needs and possible solutions;
• Development of technical concepts and solutions;
• Validation of solutions offered (feasibility)
• Ensuring complex solutions meet client requirements;
• Estimate and execute Proof of Values with clients to demonstrate value of Microsoft solutions
  
  
  

Create low-level designs

• Project delivery in time with quality and client focus (i.e. global Microsoft Teams roll-out incl. video conferencing and Room Systems with leading vendors)
• Leadership with ability to delegate lower complexity tasks to engineers and technicians and support resp. monitor them. Lead by example and mentorship of engineers and technicians is expected on this role.
• Mentorship of engineers and consultants to encourage their professional growth. This may include developing technical training materials and conducting training programs and educating engineers on basic technical details. The Microsoft Technical Consultant proactively shares best practices and experience and develops the technical team
  
  
  

Qualifikation

• Technical degree in engineering, computer science or related discipline
• Knowledge of IaaS, PaaS and/or SaaS technologies
• Technical and deployment domain expertise in key areas of Microsoft technologies, Microsoft 365, EM+S, Exchange, Teams, SharePoint
• Knowledge with (virtual) SBCs and Direct Routing, Scripting (i.e. PowerShell)
• Ideally expert knowledge and real-world experience for Microsoft Teams calling & meetings
• A good understanding of the vast range of IT operations and service offerings
• 3-5 years working experience with Microsoft Communications and Collaborations technologies (Professional, Support, Cloud and Managed Services) and Microsoft security skills as additional plus (or willingness to learn and develop)
• Proven client engagement and consulting experience coupled with solid experience in client needs assessment and change management
• Excellent problem-solving ability
• Business development and project management experience would be advantageous
• Team player
• Microsoft Certified : Enterprise Administrator Expert a big plus
• Microsoft Certified : Teams Voice Engineer Expert a big plus
• Microsoft Certified : Any Azure certification welcome (from fundamentals to Expert) a big plus
• German and English fluent; French (a plus)
  
  
  

Benefits

Being part of a global pioneer – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.

Being at the forefront of cutting-edge technology – backed with a 150-year heritage of using technology for good. With 40% of the world’s internet traffic running on our network and where Emoji were first invented, you can be proud of the group’s many new ‘firsts’.

Making a difference – by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.

Being your best self – in a progressive ‘Connected Working’ environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.

Having ongoing opportunities to own and develop your career – with a personal and professional development plan and access to the broadest learning offerings in the industry.

Adrian Kramer will be happy to answer any further questions you may have. And of course there is also a more detailed job description, which will provided to you.