Founded in 1946 Fidia is a fully integrated Italian multinational company, with R&D, Manufacturing, Marketing and Sales capabilities headquartered in Abano Terme. Fidia is prioritizing its R&D efforts in areas with the greatest scientific and commercial promise, such as Joint Care, Eye Care, Skin Care, Aesthetic Care, Regenerative Care, Primary Care and Specialty Care.
With the aim of strengthening the Corporate Medical Affairs team we are recruiting a
Scientific Service Manager
You'll provide high quality responses to medical queries from patients and Health Care Professionals (HCPs) across Fidia's product portfolio and be responsible for planning, conducting and analyzing scientific literature searches,
Main responsibilities:

• Develop in-depth knowledge of processes and regulations related to medical information.
• Awareness of the legal and ethical issues affecting the provision of Medical Information in the various markets served.
• Manage Medical Information distributors and oversee the development of FAQs and escalated enquiries.
• Liaise with and provide content and process support to Medical Information staff at affiliates and business partners.
• Support the CMA Specialist/Manager/Senior Manager in managing any medical issues with internal stakeholders, partners and/or competent authorities.
• Ensure that the Affiliate's Medical Departments are trained on and compliant with Corporate Medical Information procedures.
• Contribute to the continuous improvement of medical information processes in line with customer expectations and business needs.
• Support the timely management of contracts with various vendors, including diligent budget tracking.
• Archive and maintain literature resources in a single, centralized, scalable shared library.
• Generate scientific bulletins/reviews focused on specific products/therapeutic areas of interest in collaboration with Corporate Medical Affairs Specialist/Manager/Senior Manager to support marketing and sales with the most up-to-date scientific information.

Requirements:

• Degree in Medicine, science, pharmacy, pharmacology or related field.
• At least 5 years of experience in the role or at least 10 years in R&D Department.
• Compliance with regulations 219/06 and 231 for Italy and corresponding European directives.
• Demonstrated ability to accurately and effectively evaluate medical scientific literature.
• Good knowledge of the Office Suite.
• Excellent knowledge of English and Italian. Knowledge of another European language will be considered a plus.
• Excellent communication skills, flexibility, critical thinking and accuracy.

Our offer:

• Open-ended contract
• “A” grading of chemical pharmaceutical national collective contract.
• Salary between € 53.000 and € 58.000 and short-term incentive
• Collective Bonus and company Welfare.

Fidia benefits:In Fidia you will have unlimited access to training and coaching programs aligned with market best practices and opportunities for professional development through participation in internal job posting processes, pension fund with company integration and health fund, merit review and referral programs, company canteen, staff discounts and access to the flu vaccination campaign.
Fidia Farmaceutici promotes parity and inclusion in all its actions.All people from the status of candidate to that of employee and throughout the duration of their employment relationship are entitled to the same opportunities and protections regardless of gender identity, sexual orientation, ethnicity, migration background, religion, nationality, age. All company procedures are therefore drafted in compliance with the principles expressed in the previous point; any divergences should be promptly brought to the attention of the People & Culture Department.