Job Purpose

The role of a Medical Scientific Liaison (MSL) is to be a therapeutic area scientific expert, responsible for proactively or reactively discussing our products, treatment trends incl. unmet medical needs, scientific insights, studies and projects with Leading Specialists (LS). The MSL provides fair, balanced, objective, scientific information and education to health care professionals on a peer-to-peer basis and to internal partners, as required by scientific and business needs. The MSL executes activities described in the country specific Medical Affairs (MAF) plan. Through strategic and key stakeholder engagement, the MSL builds and maintains external relationships with leading specialists and represents the primary MAF contact. In addition, MSLs captures and logs external medical insights and use these insights to inform the medical affairs - and Core Value Team (CVT) strategy. The MSL role has a predominantly external/field focus.

Job responsibilities

Scientific knowledge

• Serve as resource for scientific information, clinical research activity, healthcare landscape and emerging scientific trends within the multiple myeloma and lymphoma therapeutic area, with demonstration of continuously updated knowledge in these key areas
• Represent the primary MAF contact for the leading specialists and is considered and recognized as trusted scientific partner while building positive reputation of company and MSL team
• Ensure understanding of current scientific landscape through self-driven learnings, internal/external trainings and the collection and logging of medical insights
• Support the Medical Advisor in the organization of advisory boards and participate/contribute as appropriate

External stakeholder management

• Accountable for strategically map, identify, profile and prioritize thought LS in line with the medical plan goals
• Develop and maintain credible peer-to-peer collaborations and relationships with key LS (MSL contacts) in the assigned therapeutic area
• Accountable for defining, planning and integrating MSL activities into x-functional account plan tailored to the LS’ and product-strategic needs x-functional account planning
• Responsible for executing the MSL activity plan in alignment with medical advisor and cross-functionally
• Identify needs and gaps for medical education contents/formats (e.g. through MESC process) or for related medical projects and ensures their implementation
• Communicate reactively ongoing research including our pipeline, research and development programs and other relevant information
• Serve as Patient Advocacy Group (PAG) - champion per indication in collaboration with PAG lead

Internal stakeholder management

• Lead medical representative in the cross-functional account-planning activities by sharing gained insights and updating Sales colleagues on MSL activities for LS
• Feed key insights back to CVT and x-functional teams to inform their strategies
• Act in close strategic collaboration with the medical advisor
• Receive investigator proposals for IISs and contribute to Medical Affairs department internal decision-process - if appropriate and in collaboration with medical advisor

Data/information generation activities

• Collaborate with GCO and clinical research organizations (CROs) in feasibility, PI/ site selection, management, and issue resolution for R&D clinical trials and MAF studies - if appropriate and in collaboration with medical advisor
• Support the execution of HEMAR projects and/or Real World Data studies/projects
• Lead the customer interaction communication for customer support requests (e.g. educational grants, quality improvement grants, investigator-initiated studies) and ensure appropriate and timely internal discussions for proper follow-up
• Perform field/customer implementation of expanded access programs and risk management programs

Data/information dissemination activities

• Proactively communicate relevant scientific information in accordance with health care compliance guidelines
• Respond to unsolicited scientific queries from customers for approved products and products/indications in development, based on Medical Affairs and Medical Information documents
• Use digital technologies and new media to support compliant proactive and reactive communication
• Provide impactful external presentations in line with the medical affairs tactical plan

Act in full compliance with J&J Credo and HCBI principles to preserve trust and reputation towards HCP and patients using Janssen products. Ensure safety reporting requirements (timely AE/PQC reporting) as set out in company policies and SOP’s (Standard Operating Procedures) are met. Complete all trainings, documentation and administrative requirements in a timely, accurate and compliant manner.

Qualifications

• Scientific degree: Medical Doctor, Pharmaceutical or Natural Science university degree (with MD/PhD being an additional asset)
• Related work experience is not a necessity but considered an advantage
• Pre-existing knowledge of the therapeutic area and Pharma industry or Health Care Environment is considered an advantage
• Understanding of scientific research, clinical trial design/conduct and interpretation of medical/scientific data (scientific acumen)
• Ability to work with clinical & scientific data in order to translate and communicate these into relevant information for the clinical practice of the HCP and patients (clinical acumen)
• Fluency in English and German required, fluency in a 2nd national Swiss language considered an advantage
• Customer centricity and strong external focus
• Strong business acumen with sense of urgency
• Effective collaboration and strong networking skills, ability to build professional relationships with internal and external stakeholders
• Effective communicator with strong influencing skills and ability to discuss data (e.g. study results) with HCPs on a peer-to-peer level
• Strategic thinking and analytical skills
• Accountability and excellence in execution
• High learning agility and open mindset for change
• Winning mindset and motivated to work in a high performing team
• Integrity Mindset

> Guided by Our Credo: Work within a culture that prioritizes ethical decision-making and respect for all, rooted in our enduring company values.

> Make an Impact: Collaborate globally to tackle the world’s toughest healthcare challenges.

> Join the world’s largest healthcare company: Expand your horizons across two dynamic sectors—Innovative Medicines and MedTech—within a global leader based in Zug, conveniently located next to the station.

> Empower Your Growth: Enhance your professional and personal development with our diverse programs and initiatives.

> Be, feel and do your best: Benefit from comprehensive support that reflects our Credo values, with innovative health, wellness, and financial benefits. Enjoy a flexible hybrid work policy and top-tier facilities, including a state-of-the-art gym and premium cafeteria, to help you thrive.

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