• Responding to client support requests.
• Contacting clients to find out the nature of the problem.
• Traveling to the client’s location or connecting via remote link.
• Troubleshooting hardware and software issues.
• Installing and maintaining hardware and computer peripherals.
• Installing and upgrading operating systems and computer software.
• Troubleshooting networking and connection issues.
• Advising on software or hardware upgrades.
• Providing basic training on computer operation and management.
• Completing job reports and ordering supplies.
  
  

Requirements

• Fluent written and verbal communication skills in English and German.
• Bachelor’s degree in Computer Science or Information Technology.
• Proven work experience as Desktop Support Engineer or Support Technician.
• Advanced knowledge of computers hardware systems, chipsets, memory modules, and peripherals.
• Knowledge of popular operating systems, software applications, and remote connection systems.
• Completion of CompTIA certifications – e.g. A+, Network+ etc.
• Completion (or near completion) of Microsoft certifications – e.g. MCP, MCITP, MCSE etc.
  
  

Location: Lonzastrasse, 3930 Visp, Switzerland

Salary: CHF 7000 gross per month