We are looking for a Digital Commerce Operations Coordinator to be part of our Nestlé Nespresso Digital and Tech Team.

Position Snapshot

• 
  Location: Nespresso Hub, Barcelona. Spain.
• Type of Contract: Permanent.
• Type of work: Hybrid.
• Work Language: Fluent Business English.

The Role

As a Digital Commerce Operations Coordinator, you will be accountable to plan and deliver both technical & commercial guidance to drive operations of the Digital Commerce B2C & B2B channels (Website & Mobile) globally. In this role, you will provide the necessary knowledge, analysis and action plans related to the Nespresso business from an ecommerce perspective. You will work closely with HQ and local ecommerce teams to secure business objectives and advance operational processes.

In This Role, You Will:

• Support coordination, execution & evolution of global products for ecommerce operations.
• Support cross-functional teams to leverage ecommerce technologies by raising awareness on tools & features to deliver a consistently best-in-class experience across all digital touch points.
• Pilot the integration of new ecommerce features and platforms as digital commerce champions, ensuring back office/operational requirements are accounted for and documented for future implementation in the global ecommerce community.
• Ensure eCommerce Boutiques deliver the best-in-class user experience to prospects and Nespresso members as knowledge & matter experts, providing guidance & recommendations to markets to deliver a seamless & consistent customer experience across all digital touch points at global scale.
• Ensure business processes are adhered to mitigate risk and protect systems availability.

What We’re Looking For:

• At least 3 years of experience in digital & e-commerce activities, including Content Management Systems, Personalization & Targeting, eMerchandizing, product lifecycle management.
• Relevant degree with strong web knowledge and experience.
• Proven track record in delivering end-user experiences in a digital context.

Extra Skills That Set You Apart:

• Strong understanding of HTML, CSS, JS, API.

We offer you:

We offer more than just a job. We put people first and inspire you to become the best version of yourself.

• Great benefits including competitive salary and a comprehensive social benefits package. We have one of the most competitive pension plans on the market, as well as flexible remuneration with tax advantages: health insurance, restaurant card, mobility plan, etc.

• Personal and professional growth through ongoing training and constant career opportunities reflecting our conviction that people are our most important asset.

• Hybrid working environment with flexible working scheme. Our state-of-the-art campus is dog friendly and equipped with a medical center, canteen and areas to co-create network and chill!

• Recreation activities such as yoga, Zumba, etc. and a wide range of volunteering activities.

The Hiring Process:

Your Application Submit your application, and we'll review it carefully (make sure your CV is in English as the hiring team is international).

Initial Screening Relevant candidates will be contacted by our Talent Acquisition team for an initial interview.

Hiring Manager Interview Selected candidates will then meet with the hiring manager to discuss the role and their experience in more detail.

Feedback After interviews, we provide feedback to all candidates.

Job Offer Successful candidates will receive a formal offer.

First Working Day Once the offer is accepted, we’ll welcome you on your first day!

About Nespresso

The Nespresso story began with a simple but revolutionary idea: enable anyone to create the perfect cup of espresso coffee.

Since 1986, Nespresso has redefined and revolutionized the way millions of people enjoy their coffee.

We are a Company committed with the Climate change and we aim to achieve carbon neutrality as soon as possible and net-zero GHG emissions by 2050 at the latest.

In 2019 we created the digital hub in Barcelona to offer the best customer experience and innovation to B2C and B2B channels.

We encourage the diversity of applicants across gender, age, ethnicity, nationality, sexual orientation, social background, religion or belief and disability.

People are at the heart of our success – all 14,000 of them. We actively cultivate diversity, inclusion and belonging in the workplace. We celebrate individuality, believing that your authenticity and uniqueness can help us to grow and thrive together

Step outside your comfort zone; share your ideas, way of thinking and working to make a difference to the world, every single day. You own a piece of the action – make it count.

Join Nestlé #beaforceforgood