We are bsport. The place to be!

bsport is an all-in-one platform combining boutique fitness and advanced technology. Our platform helps our partners manage their bookings, payroll, marketing and more, to streamline operations and boost their commercial success.

Since we launched in 2019, we have already achieved the following:

• We’ve built a community of over 7 million users
• We have finalized the biggest Series B this year
• Grown our team to more than 160 employees

We’re continuing to grow to become the #1 tech partner for boutique studios in Europe and the rest of the world!

Join us to write the next chapter of your career!

About the role:
As a Key Account Manager, you’ll build and maintain strategic, long-term relationships with key clients, ensuring their success and satisfaction. You’ll oversee a select portfolio of high-value accounts, actively driving growth, and identifying opportunities to enhance their experience.

What will be your impact:

• Guide clients through a seamless onboarding experience, setting the stage for long-lasting, high-impact partnerships.
• Be the primary point of contact for your key clients, offering personalized, proactive support via chat, email, or phone.
• Advocate client feedback to drive product improvements, inspire new features, and uncover strategic growth opportunities. Collaborate closely with Marketing, Product, and Operations teams to refine processes and deliver an outstanding customer experience.
  

You would be a great fit if you have:

• You have at least 2 years of experience managing customer portfolios in the B2B SaaS environment.
• Native level of French and fluency in English.
• A proactive mindset, always focused on understanding client needs and exceeding their expectations.
• Excellent communication and empathy, with a track record of successfully handling churn cases and improving client retention. Strong organizational skills, able to efficiently manage multiple high-priority accounts.
  

Diversity is one of our most valuable assets, and we are committed to fostering an inclusive environment where everyone can contribute their best work. We welcome applicants from all backgrounds, identities, and experiences to help us build a more inclusive, equitable team.

If you’re excited about this role but don’t meet every qualification, we encourage you to apply—curiosity, adaptability, and a willingness to learn are just as important to us as specific skills.

Please provide your CV in English.

What We Offer
Our benefits package is thoughtfully crafted to ensure you feel valued, supported, and empowered. We also offer ample career growth opportunities through continuous learning, & mentorship. Plus, we’re continuously enhancing our offerings—exciting new perks are on the way!

Attractive compensation package
Competitive base salary, performance-based bonuses, and equity options, aligning your success with the company’s growth!

Career growth and development:
Fast-track your career growth with personalized development and trainings.

️ Relocation package
Comprehensive relocation package available to ensure a seamless transition, if needed!

Diverse & global team
Work alongside a multicultural, international team that celebrates diversity and creativity.

Work-Life harmony
Enjoy the flexibility of a hybrid model, with remote days to support your work-life balance.

Say goodbye to homesickness
Work remotely from abroad for up to 3 weeks each year.

️ Comprehensive health coverage
We’ve got you covered with fully-funded health insurance, so you can focus on what matters most.

Paid sick days
Feel supported with paid sick leave, because your health and well-being come first.

Exclusive fitness perks
Stay active with a specially negotiated gym plan, tailored for you.

Team building & sports activities
Exciting team-building, after-work gatherings and sports initiatives designed to inspire and energize.