Dublin - Dublin - Ireland

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Technical Planner join the team located in Dublin.

The successful candidate will be responsible for ensuring the effective provision of technical planning and scheduling all works for the Contract in a timely and effective manner.

Role Summary

• Assist with the daily running of the region wide CAFM system, ensuring all helpdesk and planned tasks are actioned in accordance with SLA’s; continue to develop the maintenance program to ensure clear and concise workloads are given to the engineering team and Contract Managers
• Correct allocation of calls within contractual SLAs, submission to quoting team, and following calls through with required actions (subcontractor purchase orders, engineer attendance, etc)
• Monitor outstanding maintenance schedules highlighting potential problem areas
• Ensure all work orders are scheduled in correct manner to the correct skillset
• Consistently updating the CMMS system call records with required information and regular call updates
• Active review of tasks due to breach their SLA and take appropriate action to close calls
• Action job chases received from the customer and ensuring regular updates are provided
• Adhere to the client processes for the management of additions, removals, and modifications for all site assets
• Participation in the Call Feedback process
• Undertake any other duties as requested by the CAFM Manager and Contract Managers
• Be part of a team to deliver CMMS and Supply Chain management across the account’s Cambridge portfolio
• Assist with managing the hard services supply chain for the account’s estate and Engineering teams across the Cambridge portfolio
• Work closely with the Compliance Manager and other members of the wider team to ensure all statutory planned tasks are actioned as a priority in accordance with regulations
• Assist with ensuring all planned and reactive tasks are executed to schedule
• Ensure SOPs are implemented.
• Assist with ensuring SSOW, RAMS, Service sheets and certification is uploaded to the CMMS system and kept in an audit ready state
• Use of CMMS System – Continue to develop the maintenance program using client nominated system; ensure clear and concise workloads are given to the engineering team and Contract Managers
  
  

Experience Required

• Maintenance/Engineering background.
• Experience using Maximo an advantage.
• Very proficient in the use of Word, Excel, Access, and PowerPoint. Excel skills to include basic functions, v-lookups, pivot tables, etc
• Experience of a similar role in a technically advanced building
• Well-developed communication skills (verbal and written) enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities
• Experience in assisting in financial reconciliations
• Must be detail conscious, accurate and methodical in approach
• Able to work systematically and use own initiative with ability to work on more than one task at any given time
• Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently
• Must be flexible to work outside core office hours from time to time, and to travel to other work locations
  
  

Service line: GWS Segment