About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Perched on a rocky promontory high above the Ionian Sea, the iconic San Domenico Palace welcomes you to a 14th-century convent reimagined. Swim in our clifftop infinity pool, stroll in magnificent Italian gardens, soak in the history, savour Michelin-starred dining and escape into a Four Seasons world of timeless beauty.

About the role:

Support the Front Office team in the tasks performed by the department.

What you will do:

• Gain valuable knowledge about front office policies and procedures.

• Learn about how to address differenttypes of guests’ requests.

• Assist front desk and guest experience teams with delivering the highest levels ofservice excellence.

• You will be cross training in the different Front Office departments of the hotel including Front Desk, Concierge and Guest Services
  

What you bring :

• A genuine passion for the hospitality industry and a natural talent for ensuring our guests feel at home. You should have attention to detail, strong interpersonal and communication skills,
  the ability to multi-task with excellent organizational skills, be a team player and bring your personal touch and energy to our guest experiences.

• You have fluency in English in Italian. A third language represents an advantage
  

What we offer:

• 500€ monthly expense reimbursement

• Excellent Training and Development opportunities

• Complimentary Dry Cleaning for Employee Uniforms

• Meals available at our Employee Restaurant

• Employee Experience initiatives: from annual themed employee party to many ESG events throughout the year

• Employee Recognition Programs

• Opportunities to build a successful career with global potential

Schedule & Hours:

• This is a full-time position

This position is based at the San Domenico Palace in Taormina. You must possess the legal right to work in Italy.