ResMed is a global leader in the development, manufacture and distribution of innovative products for the diagnosis, treatment and management of sleep-disordered breathing (SDB) and respiratory medicine.

We are looking for a Technical Service Specialist (m/f/d) to join our team in Basel.

Your tasks & responsibilities

• Repair and maintenance of medical devices
• Technical incoming goods inspection of medical devices
• Fault analysis and assessment of defective devices and assemblies
• Preparation of repair reports, test and measurement protocols
• Preparation of cost estimates and delivery notes
• Documentation and complaints of quality defects
• Responsible for the proper use of the required testing and measuring equipment
• Documentation of warranty, update work and product defects
• Telephone support and emergency service readiness
• Planning and carrying out internal and external technical training, carrying out service activities at the customer's premises
• Any other task enabling to run the repair activity smoothly and efficiently

What we need from you

• Completed technical, electrotechnical vocational training or a similar qualification
• First practical work experience in technical service
• Solution-oriented way of thinking and working
• Good user knowledge of Microsoft Office, knowledge of ERP systems, experience in network technology is desirable Very good written and spoken English skills
  
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We also want to give you something in return for your commitment. In addition to a meaningful company goal, you will receive from us

• A performance-related salary and a permanent employment contract in a crisis-proof industry.
• Opportunity to invest in discounted ResMed stock options
• Bonus for referral programs
• Modern infrastructure (laptop, desk sharing, free parking) Flat hierarchies, a dynamic team, uncomplicated and relaxed interaction, personal appreciation and lots of fun at work
  
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Become part of our team!
Joining ResMed is more than just saying yes to making the world a healthier place. It's a career that is challenging, supportive and inspiring. If this sounds like the perfect place for you, we'd love to hear from you!

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