Client Service Team

Job ID: R0335853 Full/Part-Time: Full-time
Regular/Temporary: Regular Listed: 2024-07-18
Location: Zurich

Position Overview

Deutsche Bank is the leading German bank with strong European roots and a global network. We’re driving growth through our strong client franchise. Against a backdrop of increasing globalization in the world economy, Deutsche Bank is very well-positioned, with significant regional diversification and substantial revenue streams from all the major regions of the world. We serve our clients’ real economic needs in commercial banking, investment banking, private banking and asset management. We are investing heavily in digital technologies, prioritizing long term success over short-term gains, and serving society with ambition and integrity. All this means a career packed with opportunities to grow and the chance to shape the future of our clients.

International Private Bank Operations

Deutsche Bank International Private Bank Operations covers operational functions for the Bank’s Global Wealth Management business such as trade support, client data support, business controls and regulatory reporting etc.

Your role

• Validation of KYC and client static information in core banking systems

• To ensure accuracy of data entered the Wealth Management system as well as the information in the Account Opening Documents

• Perform simple / complex static amendments in core banking systems

• Perform data input and authorize the records in core banking systems for simple changes from address and contact number change, passport update, hold mail update, on-line banking to complex changes i.e., Update investment risk rating, structure changes and all other changes in the client account after account opening

• Conduct client due diligence searches on the clients via external and internal internet searches

• Perform signature verification and update client records in core banking systems

• Liaise with KYC / AML team for any queries related to CDD searches and due diligence

• Handle data cleansing projects by reviewing various client documents and the data in the core banking systems

• Support project team on all data migration projects

• Handle any other ad hoc projects assigned by the supervisor

Experience / Exposure

• Knowledgeable and experienced in operations, account documentation, risk management, Sophisticated AML/KYC knowledge and experience in banking or financial industry for at least 3-5 years

• Working knowledge of Avaloq will be considered a plus

• Working knowledge of the Bank’s products and services as well as a firm understanding of regulations and policies

Your profile

• Operate effectively in a dynamic environment with tight deadlines

• Problem-solving skills and analytical skills

• Strong time management skills required to meet internal and external deadlines/cut-offs

• Ability to work in fast paced environment with different teams cutting across variable functions

• Excellent verbal and written communication and presentation skills

• Demonstrate a high level of integrity towards internal and external stakeholders, strong work ethics overall

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.