Key role responsibilities include:

• Join a dynamic global software engineering team developing cutting edge energy storage tools
• Customer service – we are first and foremost a force multiplier, enabling our development teams to successfully deliver complex software products as quickly and efficiently as possible.
• Drive change – we are all about making things better and more efficient, and we need people who are not afraid to make the right changes for the long term. Not everything is right here, let’s make it better!
• Be more than just DevOps – we are a mix of Platform Engineering, SRE, DevOps, and even a bit of Development.
• Drive your own priorities – we need people that take ownership of the problems they discover and drive solutions, and not just wait for ticket assignments. Self-starters please!
• Support multiple software products
• Identify and drive opportunities to create and/or improve automation throughout build, deployment, management, and tooling.
• Design, deploy, and manage development infrastructure services both on-prem and in the cloud (AWS).
• Deliver product deployment automation solutions as part of critical software products
• Improve visibility into our infrastructure and operations through metrics, monitoring, and alerting.
• Review and recommend solutions and tools to improve the software development process.
• Guide developers in best practices and assist in troubleshooting by direct support, developing training and documentation, and giving presentations.
• Braced for the challenges of working in a global distributed team - we operate across various time zones using video calls primarily for communication, with occasional travel to meet in person.
• Accept the responsibilities of a Hybrid role – you will be required to come into the office at least two days a week so you must be willing and able to do this.
• On-call Rotation – weekly

What will our ideal candidate bring to Fluence?

• BS in Computer Science, Software Engineering, or related field from an accredited university. Significant related work experience will be considered in place of a degree.
• 4+ years experience in a DevOps role not as a "user" of tools but instead as a driver and implementer. Solid Software Engineering/Development experiences is also great.
• Excellent English communication skills, both written and verbal. As we are a global team we communicate primarily over video and chat tools and so it is imperative you communicate well in English to both technical and non-technical audiences.
• Strong expertise with Ansible configuration management to architect and deploy system configurations
• Versed in monitoring, KPIs, and alerting using tools such as Datadog and New Relic.
• CICD pipeline development and management experience – you know what a CICD pipeline should be, what it takes to design one in a secure environment, and can deploy and maintain it. Preferably Jenkins and/or CircleCI
• Solid AWS experience including EC2, VPC, Networking, VPN, S3, EBS, Load Balancers, Route 53, and Aurora. Bonus points for EKS/ECS, ECR, Lambdas, API Gateway, WAF, Batch, and multi-account account organizations.
• Infrastructure as Code (IaC) experience, preferably Terraform, including writing custom reusable modules.
• Code Artifact Management experience. You know what code artifacts are, how versioning works (or at least should work), challenges around them, how to package, and ideally have worked with managing a code artifact repository before (preferably Nexus or Artifactory)
• Deep knowledge of Git administration, workflows, and branching/release strategies. Ideally you’ve been a developer for a SaaS or software product and have cut your teeth on developing with a distributed codebase.
• Experience with general programming/scripting languages (e.g. C, C++, JavaScript, Python, Ruby, shell scripting).
• Kubernetes experience (a big plus) in building, deploying, managing, and growing clusters in both on-prem and cloud environments.
• Docker based container development experience including base image creation/updating and building, deploying, and troubleshooting container-based applications.
• Comfortable working in Atlassian tools - Jira and Confluence. We track everything in Jira and document as much as we can in Confluence.
• You’re ready for Agile development - our software teams use the Agile framework and as we not only support them but also are part of development we too must embrace it.
• Ready to learn fast - ability to quickly understand, learn and implement new system designs, new technologies, and functional components of software systems in a professional environment. We support highly aggressive products that move at a rapid pace and must stay in lock step to help everyone deliver.
• Able to build solid relationships across multiple teams on development processes. We need someone willing to reach out and ask the right questions by finding the right people, gain consensus and a common goal, and deliver what’s needed. We are a customer service organization first and foremost that enables our developer teams to succeed.
• Be flexible in your work hours - while we strive to enable most work occur during your local business hours, due to the global distributed team and our need to collaborate you will need to have flexibility to meet with India, US and European counterparts.