Bellinzona, Bern, Lausanne, Zurich 60% to 100% Open-ended
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Ready for Swisscom

As a Senior Software Engineer, you will play a pivotal role in shaping the future of Swisscom's customer care operations. You will work with a cutting-edge chat/voicebot stack, which will have a significant impact on millions of customer interactions. Your expertise, modern methods and tools enable you to develop automated use cases that help our customers solve their problems efficiently. You implement business logic, integrate our systems and maintain components that compose our digital assistant platform. Your work enables our customers to interact with our products and services in a natural and contemporary way.

Join a talented, diverse and collaborative team of Software and Business Engineers and Conversational Designers
Work alongside over 40 passionate team members delivering high-quality conversational AI services
Thrive in an environment filled with exciting challenges and abundant personal growth opportunities
Contribute to a rapidly evolving product with tangible customer benefits

What you do is who we are.

Skill Check
Are we a good match?
Your skills
Bachelor's degree (ETH/Uni/UAS) in an engineering-related field or equivalent experience/education
Strong proficiency in Python; familiarity with Go, Kotlin/Java is advantageous
Extensive software engineering experience, consistently delivering high-quality, maintainable and well-tested code; experience with cloud platforms like AWS or Azure is a plus
Skilled in monitoring and observability for ensuring system reliability and performance, as well as good knowledge of software architecture, software design patterns and best practices
What makes you stand out
Very good verbal and written English and good German
Open-mindedness, adaptability and teamwork abilities
Pragmatic and innovative approach with very good analytical skills
Willingness to travel within Switzerland for up to 20% of working time and to participate in on-call rotations
Is it a match? Apply today.
Direct application

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Make a difference

We are taking responsibility for ensuring a sustainable future: We consistently make decisions and act in accordance with the principle of fairness.

Your skills

Bachelor's degree (ETH/Uni/UAS) in an engineering-related field or equivalent experience/education
Strong proficiency in Python; familiarity with Go, Kotlin/Java is advantageous
Extensive software engineering experience, consistently delivering high-quality, maintainable and well-tested code; experience with cloud platforms like AWS or Azure is a plus
Skilled in monitoring and observability for ensuring system reliability and performance, as well as good knowledge of software architecture, software design patterns and best practices

What makes you stand out

Very good verbal and written English and good German
Open-mindedness, adaptability and teamwork abilities
Pragmatic and innovative approach with very good analytical skills
Willingness to travel within Switzerland for up to 20% of working time and to participate in on-call rotations

Become a part of Swisscom

Help shape the future in our modern, flexible working environment. And open up a world of opportunity for yourself.

Your benefits
Fair pay

We provide a fair salary that is in line with the market. Our transparent salary system is based on the achievement of common, uniform goals.

Design your working day

Here you will find the right working model to suit you – whether you're a morning or night person, or whether you want to work full time or part time. You can also buy extra holidays from us.

Join the pioneers

We use agile organisational structures to identify potentials for innovation and development. This makes us one of the early adopters of future-oriented technologies and methods.

Maximise your potential

We provide plenty of opportunities for you to continuously develop and stretch yourself. You are in the driver's seat and can shape your own future.

Fair pay

We provide a fair salary that is in line with the market. Our transparent salary system is based on the achievement of common, uniform goals.

Click here
Design your working day

Here you will find the right working model to suit you – whether you're a morning or night person, or whether you want to work full time or part time. You can also buy extra holidays from us.

Click here
Join the pioneers

We use agile organisational structures to identify potentials for innovation and development. This makes us one of the early adopters of future-oriented technologies and methods.

Click here
Maximise your potential

We provide plenty of opportunities for you to continuously develop and stretch yourself. You are in the driver's seat and can shape your own future.

Click here
Make a difference

We are taking responsibility for ensuring a sustainable future: We consistently make decisions and act in accordance with the principle of fairness.

Click here
getIT Insights

What is important to us and how we make a difference: From information about technical expertise to personal development stories – we guarantee you will gain a genuine insight into the working lives of Swisscom employees.

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Your homebase
Swisscom (Switzerland) Ltd

Förrlibuckstrasse 181, 8005 Zürich

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Office impressions
Any questions?

Roman
Talent Acquisition Manager
+41 58 221 64 61
Job number: 19935

Here you'll find answers to the most important and frequently asked questions.

First of all, we will fill this position without personnel service providers.

Job number: 19935

Roman
Talent Acquisition Manager
+41 58 221 64 61

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