JOB DESCRIPTION

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in the Asset wealth Management line of business.

As an Asset Servicing Manager within our Core Operations team, you will ensure that Corporate Actions, Income, Proxy Voting, and Class Actions activities are carried out accurately, controlled, and timely. You will impact our business from end to end, being involved in all steps of the transaction lifecycle. Your role is crucial to the success of our operations, covering new initiatives, vendor management, and collaborating with counterparts across various business lines, technology, finance, and corporate functions.

Job responsibilities

• Manage and supervise a team of 5 onshore employees
• Conduct oversight responsibilities of Asset Servicing offshore teams in Mumbai and Manila
• Deliver Excellent Service: You are accountable for the execution, delivery, oversight and control of operations services
• Acquire and develop talent, manage performance reviews, plan and allocate resources, and build an inclusive and collaborative culture
• Escalate and Remediate Complex Issues: You will be working collaboratively and practically with Business, Technology, Compliance and other operational partners to ensure timely remediation and escalation of risks and exceptions
• Operate in a Controlled Environment: You will ensure exceptional controls and framework are in place within accountable team/s and will use data led information to pre-empt and address risks in responsible functions
• Promote and Encourage Innovation: You will create a culture of accountability and innovation. You will support and steer the team/s to continually encourage process improvements ensuring scalability, high service levels and minimization of manual touch points

Required qualifications, capabilities, and skills

• 7+ years of relevant experience
• Proven track record in managing teams, ideally within an operational environment
• Ability to adapt, guide, and support others through changing environments
• Mindset for continuous improvement in processes and controls
• Effective communicator, keen to collaborate and build reliable partnerships, especially between onshore and offshore locations
• Ability to make informed choices that support the business and clients in a risk-averse manner
• Strong strategic planning skills and attention to detail
• Accountability and ownership of issues
• Strong analytical skills with a client-driven focus

Preferred qualifications, capabilities, and skills

• Ability to challenge and influence stakeholders to ensure well-thought-out decisions that can be executed from an operations perspective
• Comfortable with change, ambiguity, debate, conflict, and informed risk-taking
• Background in Asset Servicing operations

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.


ABOUT THE TEAM

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.