Join Our Team as a Junior Technical Writer at XTEL

Are you passionate about writing and skilled at translating technical language into easy-to-understand terms? Do you have an interest in computers and information technology? Join XTEL, a global leader in digital solutions, where you will collaborate with technology, insights, and consulting teams to make technical content accessible and actionable.

About the Role:

As a Junior Technical Writer within our Product Enablement team, your mission is to communicate technical content clearly, ensuring it is easily accessible and understandable by other experts. You will:

• Assist in writing technical and functional articles.
• Update the knowledge hub and support software releases.
• Act as a link between product, analytics, and development teams.
• Communicate with internal partners worldwide through technical documentation, reference guides, training manuals, and various online materials.

Key Responsibilities:

• Organize and update documentation for internal and external audiences.
• Analyze and gather data from different subject matter experts, organize it, and write clear articles.
• Gather feedback and improve current documentation.
• Verify content accuracy through hands-on system checks.
• Support the product team during software release cycles.
• Build integrated walk-through guides and digital onboarding materials.

Qualifications and Skills:

• Bachelor’s degree in English, Communications, Information Technology, or equivalent experience.
• Proficiency in English (C1 minimum).
• Excellent written communication skills.
• Ability to explain concepts clearly.
• Strong planning and organization skills.
• Ability to work within tight deadlines and quickly shift focus among multiple projects.
• Strong collaboration and teamwork skills.
• Attention to detail and curiosity.
• Research and analytical skills.

What You’ll Find at XTEL:

• A challenging position in a fast-growing AI-driven revenue management company.
• A diverse and international team with a strong sense of ownership and a can-do mentality.
• Opportunities to contribute meaningfully to the organization’s growth and development.
• A cross-functional role that spans geographies and departments.
• Flexible working arrangements with the possibility of hybrid work (headquarters in Bologna).
• A team passionate about learning and growing to be the best version of ourselves.
• Join XTEL and be part of a team that’s shaping the future of revenue management solutions for consumer goods companies. If you’re ready to make your mark and grow with us, apply now!

Please Note:

This job description provides a general overview of the responsibilities and qualifications required. It is not exhaustive, but it captures the essence of this exciting role.

XTEL is an equal opportunity employer and values diversity. All applicants will be considered for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.