The position will be a cornerstone in Kempinski’s migration to a cloud-based Property Management Systems and its ongoing support. Furthermore, it ensures that all Kempinski hotel information systems are operating in the most optimal method according to business needs and where required integrated according to standards to approved partners.

Key Responsibilities

• Contributes to managing Kempinski’s next-generation cloud PMS across >75 hotels globally
• Handles all aspects related to the project in close collaboration with the corporate and regional teams as well as the vendors and the hotels
• Maintains Kempinski’s reservation systems and food and beverage point of sale landscape to deliver an efficient and revenue-focussed service level for hotels and partners
• Supports the certifications and maintenance of third-party integrations of the hotel information systems.
• Develops strong relationships with all relevant strategic partners of Kempinski and liaises with said vendors to review/escalate any issues, enhancement requirements and relevant project items.
• Uncovers business opportunities linked to functionalities (new and existing) within the technology landscape of Kempinski.
• Supports the hotels during the pre-opening process in the implementation of the relevant systems
• Supports in safeguarding Kempinski’s brand strategy in terms of data standards as well as profile management.
• Creates, maintains and reviews policies and procedures for central and property-level systems to enforce, communicate and implement Kempinski standards.

Skills, Knowledge and Expertise

• Passionate about technology and innovation
• Proven experience with managing, and ideally migrations of Cloud PMS solutions
• Ability to work and communicate in a dynamic multinational environment with remote teams
• Excellent English skills
• Good allround IT-skills and understanding of hotel systems and integration landscape
• Project management experience is a plus
• At least five years relevant work experience managing Property Management Systems and Point of Sale systems, ideally in a hotel group’s central or regional office

About Corporate Offices

Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.

Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.

For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.

In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.

Department

Information Technology (IT)

Employment Type

Permanent - Full Time

Location

Switzerland - Geneva

Workplace type

Onsite